Troubleshooting 'Assertion check at "elem.c-817"'

[jbuecker]

Hi,

I am troubleshooting error 'Assertion check at "elem.c-817"' on an xserve. Here are the parameters:

 

- Xserve running Retrospect Workgroup Backup version 5.0.238

- OS X SERVER version 10.2.6

 

Doing a Duplicate volume to an external fire wire drive on the Xserve.

 

The error occurs every time during the "scan" phase.

 

Based upon my research here, I suspect I might have a file name with what would be considered a "strange" character. My Question:

 

What are the standard ascii characters that ARE NOT supported via retrosprect?

 

for example would the follwing names be ok ?: "test/123" , "test*" , "test\" , "test?"

 

Thank You In Advance,

 

Jason Buecker

 

 

 

[natew]

Hi

 

I take it from your post that you are duplicating the internal drive on the Xserv to the firewire drive?

 

I would try new preference files to start. If the problem is indeed a file name you can narrow it down by defining the folders on your Xserv drive into subvolumes and duplcating them one at a time until you find the problem folder.

 

Make sure all of your drives are formatted HFS+ Retrospect does not support UFS.

 

Nate