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Can't grant necessary user privileges.


gakenny

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Hello,

 

I have multiple users on my Windows 2000 machine running Retrospect 6.5.319. I have one Administrator user and the remaining accounts are Power Users. I am using NTFS disk format.

 

Because I would like the backup script to run no matter who is logged in, I have tried to configure the application to run as user Administrator (or another member of the Administrators group) through the menu Configure->Preferences->Execution->Security.

 

When I enter a valid user/password combination in the relevant fields, I receive the error; 'Can't grant necessary user privileges.' and the settings are not saved.

 

Can someone suggest how I might achieve a solution?

 

Kind regards,

 

Gary Kenny

 

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With RP6p5, try:

 

User: yourUserID

Password: yourPC

Log On To: The name of your local PC

 

Also, make sure you have the Retrospect Launcher Service set to LocalSystem and not a user/password (Admin or otherwise). That trick no longer works properly with RP6p5 and can cause tasks not to run.

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