jimmyjuke Posted August 13, 2003 Report Share Posted August 13, 2003 We had to buy a new backup storage device, the LaCie AIT U&I. But our Retrospect 4.3 won't see the device, even with the ADK and latest Driver Update. We cannot go to Retrospect 5.0 because we are still using ASIP 6.3. Your hardware compatibility list says that the device we are using is compatible with Retrospect 4.3C. Is there an updater we can download? Thanks for your time! James Link to comment Share on other sites More sharing options...
bberndt Posted September 22, 2004 Report Share Posted September 22, 2004 James, Did you ever get a resolution for this? I have the same problem, but Dantz refuses to let me talk to them... I have a support ticket number, but on hold for 2+ hours doesn't cut it for me... Link to comment Share on other sites More sharing options...
bberndt Posted September 23, 2004 Report Share Posted September 23, 2004 James. Get the LaCie_AIT_Tape_v649 from laCie's web site. This worked for me. it installed a newer version of LaCie firewire extension. Link to comment Share on other sites More sharing options...
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