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PC Client changed IP


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Running Retrospect 4.3 on Mac backing up MAc and Windows PC clients. Windows PC is being back up fine, then the machine gets moved to another part of the building, subsequently the IP chagnes and backups stop working. I uninstall the client and reinstalled but that did not help. On the server console, the client PC machine is greyed out as the server can't find it. If I try to add it back in with the "add" new IP it gives a -541 error as it confilcts with what the server thinks it should be (old IP address), you can't seem to "forget"(delete) that machine as when you click on it, the only option you get is "connect". You can't connect to the machine. HOW do I resume backups since the IP changed?

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If I remember correctly, you can highlight the client and then choose Forget from one of the pull down menus.

 

click the configure tab.

click clients.

highlight the client you want to forget.

from here I don't remember which pulldown menu it is, just check all of them at the top of your screen(I think there's only four or five of them at this point). You should see the option "Forget". After this you will be able to add the client again with the new IP.

 

Hope this helps,

JSN

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