denim Posted July 31, 2003 Report Share Posted July 31, 2003 This device is supposed to be supported, and was under 5.0, but 5.1 isn't showing it. What do I need to do? I just installed RDU 4.0.103 with no joy. (edit) Let me add to this. The A300C is seen by Retrospect in the Device Status window, but not in the Storage Devices window. The hardware is, from the tape drive back to the computer, the library, hooked to an ATTO card which Apple System Profiler shows as "Apple53C875Card", which is a wide SCSI card in PCI slot B1 on my "beige" G3 with a Sonnet G4/500 ZIF upgrade in it, which has a kext associated with it to enable L2 cache. This all worked fine under 5.0. Link to comment Share on other sites More sharing options...
natew Posted July 31, 2003 Report Share Posted July 31, 2003 Hi Is this OSX? If so check out this page: http://www.dantz.com/index.php3?SCREEN=kbase&ACTION=KBASE&id=27381 If not please post some more details on your setup. Nate Link to comment Share on other sites More sharing options...
denim Posted August 1, 2003 Author Report Share Posted August 1, 2003 Yes, MacOS X 10.2.6. The ATTO card says it's an ATTO ExpressPCI PSC. Are you saying that the upgrade may not support this card even though it's clearly supported by Apple and it was supported on 5.0? If so, I need to return the upgrade. I've got to have backups. Link to comment Share on other sites More sharing options...
AmyJ Posted August 4, 2003 Report Share Posted August 4, 2003 The SCSI cards bundled with the beige G3 are not supported by Dantz in any version of OS X - this was true for 5.0, and continues to be true for 5.1. Link to comment Share on other sites More sharing options...
denim Posted August 7, 2003 Author Report Share Posted August 7, 2003 You (Dantz) consider that acceptable? Do you know that it works in 5.0? This card wasn't bundled with my machine, by the way. OTOH, I understand it was originally distributed with "beige" G3 systems. I'm glad it works with 5.0, because otherwise I'd not be able to use your software at all. Link to comment Share on other sites More sharing options...
denim Posted August 7, 2003 Author Report Share Posted August 7, 2003 Actually, on review, I notice that the card is listed as "supported" on http://www.dantz.com/index.php3?SCREEN=kbase&ACTION=KBASE&id=27381 as the last one listed under ATTO Tech in the group for 10.2.6. Is this not so? Link to comment Share on other sites More sharing options...
AmyJ Posted August 7, 2003 Report Share Posted August 7, 2003 The Apple53C875Card is an OEM ATTO card. Our hardware department's response is that we have not tested this OEM adapter on Mac OS X. It is not on our supported/recommended list. Link to comment Share on other sites More sharing options...
denim Posted August 8, 2003 Author Report Share Posted August 8, 2003 When I replace this box, guess I'll just have to find what you do support. Meanwhile, I'll continue running 5.0, since it works. Link to comment Share on other sites More sharing options...
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