Retrospect 5.15 and new Tape Drive

[jsgroby]

My client has been running Retrospect 5.15 with a VXA (Travan) tape drive. We recently upgraded to a Dell PowerVault 110T SDLT 320 drive. The Retrospect software does not recognize this drive.

 

Can I use version 5.15 with this drive, or does support for this drive come in a later version?

 

Thanks

[zeplar]

We just received several internal Dell PowerVault 110T SDLT 320 with our servers. Ours were recognized by Windows and Retrospect as standard Quantum SDLT 320 drives. After installing the recently released firmware and driver, the drive now appears in the Device Manager as a Dell PowerVault, but the Windows driver provider is still Quantum Corp, and the properties still lists Quantum as the manufacturer.

 

Although we haven't done extensive testing with it yet, we haven't encountered any problems using Retrospect 6.0 (clean install, no driver update). Still, according to AmyJ's reply to me on March 23, the drive is not officially supported. So if you too have a rebranded Quantum, I'd guess that it may work with Retrospect 5.6 or later.

[jsgroby]

Amy,

Can you verify what I have been told. That the Dell PowerVault 110T SDLT 320 drive is not officially supported? Is there any way to get it to work in version 5.15? It DOES show up as a rebranded Quantum drive just like Zeplar's.....

 

Thanks

Jeff

[natew]

Hi

 

It looks like the Powervault is still officially unsupported although it is probably just a matter of time.

 

There aren't many current devices that will run under Retrospect 5.15. I suggest downloading a trial version of Retrospect 6.5 and seeing how it goes.

 

Nate