Desktop 5.1 quits unexpectedly...

[skimark]

I just upgraded to 5.1 and am using it with 10.2.6. For some reason I can't get thru a full backup without the program either quitting completely w/o any kind of message, or having a full kernel panic, or also it has quit and gone to the gray screen stating that I must restart my computer. I had similar problem with Express 5.0 but not nearly as frequently. I never figured out why Express did it, and I certainly don't know why 5.1 is doing it. Any help to eliminat this problem is greatly appreciated.

 

 

 

Mark

[Mayoff]

What type of backup device are you using? What is Retrospect doing before the crash?

[skimark]

I am backing up to an external firewire drive. Desktop is usually just functioning normally, either in the middle of a backup, or comparing files to complete the backup.

[CallMeDave]

Quote:

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For some reason I can't get thru a full backup without the program either quitting completely w/o any kind of message, or having a full kernel panic, or also it has quit and gone to the gray screen stating that I must restart my computer.

 

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The grey screen with restart instructions in various languages is the Jaguar kernal panic screen. Accept no imitations.

 

Since kernal panics are almost always related in some way to hardware, you should provide the Forum with a complete description of your setup and configuration.

 

Certainly couldn't hurt...

 

Dave

[skimark]

My hardware setup: Beige G3 DT, upgraded to 500 mhz G3, 512mb ram, Acard ATA 133 card connected to internal 80g Maxtor and 40G Maxtor drives, OWC 80G Firewire external drive for backup, Firewire is provided by a Sonnett Tango card (USB & Firewire ports) and a LiteOn 42x24x42 internal CDRW. There is also a factory installed Jaz drive internally mounted. Hope someone can help me get rid of this problem. I turned on the crash reporting feature of Console and even tho I couldn't make sense of most of it, it seemed to point to something in Retrospect causing the problem.

 

Thanks,

 

Mark

[skimark]

Here is what the console reported on the latest crash:

 

**********

 

Date/Time: 2003-07-21 11:40:54 -0600

OS Version: 10.2.6 (Build 6L60)

Host: Mark-Cilliss-Computer.local.

 

Command: Retrospect

PID: 516

 

Exception: EXC_BAD_ACCESS (0x0001)

Codes: KERN_INVALID_ADDRESS (0x0001) at 0xa81d0020

 

Thread 0 Crashed:

#0 0x00483a84 in 0x483a84

#1 0x969be020 in DrawButtonLayoutProc(short, short, GDevice**, long)

#2 0x969c7028 in DataEngineDrawThemeButton(CGRect const&, unsigned short, TThemeButtonDrawInfo const&, TThemeButtonDrawInfo const*, ThemeEraseXUPP*, ThemeButtonDrawXUPP const*, unsigned long, CGContext*, unsigned char)

#3 0x969d87cc in HIThemeDrawButton

#4 0x96a47cc8 in DrawThemeButton

#5 0x002821e0 in 0x2821e0

#6 0x00282914 in 0x282914

#7 0x002133b4 in 0x2133b4

#8 0x00233d78 in 0x233d78

#9 0x002133b4 in 0x2133b4

#10 0x00233a4c in 0x233a4c

#11 0x002133b4 in 0x2133b4

#12 0x001e8ff0 in 0x1e8ff0

#13 0x002133b4 in 0x2133b4

#14 0x001e8ff0 in 0x1e8ff0

#15 0x002133b4 in 0x2133b4

#16 0x00264d40 in 0x264d40

#17 0x002133b4 in 0x2133b4

#18 0x002670d8 in 0x2670d8

#19 0x002015c8 in 0x2015c8

#20 0x00239004 in 0x239004

#21 0x00239200 in 0x239200

#22 0x00201728 in 0x201728

#23 0x0020c9c4 in 0x20c9c4

#24 0x00239004 in 0x239004

#25 0x00239200 in 0x239200

#26 0x0020cb10 in 0x20cb10

#27 0x00239004 in 0x239004

#28 0x00239200 in 0x239200

#29 0x0020cc08 in 0x20cc08

#30 0x0020cd64 in 0x20cd64

 

Thread 1:

#0 0x9000512c in syscall

#1 0x90515d0c in BSD_waitevent

#2 0x905156dc in CarbonSelectThreadFunc

#3 0x90020d28 in _pthread_body

 

Thread 2:

#0 0x9003ea88 in semaphore_wait_signal_trap

#1 0x9003e8a4 in _pthread_cond_wait

#2 0x9051dbf0 in CarbonOperationThreadFunc

#3 0x90020d28 in _pthread_body

 

Thread 3:

#0 0x90073c28 in mach_msg_trap

#1 0x90005f70 in mach_msg

#2 0x901489f0 in __CFRunLoopRun

#3 0x90180f58 in CFRunLoopRunSpecific

#4 0x005e767c in thTop (thread.c:99)

#5 0x90020d28 in _pthread_body

 

Thread 4:

#0 0x90042668 in semaphore_timedwait_signal_trap

#1 0x9003e894 in _pthread_cond_wait

#2 0x9022f57c in MPWaitOnQueue

#3 0x90736fc4 in TNodeSyncTaskSyncTaskProc(void*)

#4 0x9025d924 in PrivateMPEntryPoint

#5 0x90020d28 in _pthread_body

 

Thread 5:

#0 0x9003ea88 in semaphore_wait_signal_trap

#1 0x9003e8a4 in _pthread_cond_wait

#2 0x90232754 in TSWaitOnSemaphoreCommon

#3 0x90247ecc in AsyncFileThread(void*)

#4 0x90020d28 in _pthread_body

 

PPC Thread State:

srr0: 0x00483a84 srr1: 0x0000f030 vrsave: 0x00000000

xer: 0x20000000 lr: 0x00282060 ctr: 0x91a546c8 mq: 0x00000000

r0: 0x00000000 r1: 0xbfffe410 r2: 0x91a8f64c r3: 0x00000000

r4: 0x00000000 r5: 0x00000043 r6: 0x00000085 r7: 0x0060e6de

r8: 0x91a56bcc r9: 0x0163bac0 r10: 0x000000c0 r11: 0x00a201a4

r12: 0xa81d0020 r13: 0x00000000 r14: 0x00000000 r15: 0x00000000

r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19: 0x00128ad4

r20: 0x022f6cb0 r21: 0xbfffe890 r22: 0x00000000 r23: 0xbfffe970

r24: 0x00000000 r25: 0x00000000 r26: 0xffffffff r27: 0xbfffe520

r28: 0xbfffe560 r29: 0x00128b24 r30: 0x00128b34 r31: 0x00537928

 

**********

 

Date/Time: 2003-07-22 10:19:20 -0600

OS Version: 10.2.6 (Build 6L60)

Host: Mark-Cilliss-Computer.local.

 

Command: Retrospect

PID: 505

 

Exception: EXC_BAD_ACCESS (0x0001)

Codes: KERN_PROTECTION_FAILURE (0x0002) at 0x00000000

 

Thread 0 Crashed:

#0 0x00000000 in 0x0

#1 0x936fbe98 in _CGSLockAndUpdateWindow

#2 0x936fa320 in CGSLockWindowRectBits

#3 0x91f5d8f4 in RIPDeviceCreateWindowDevice

#4 0x91f564dc in __CGWindowContextCreate

#5 0x937311a0 in CGWindowContextCreate

#6 0x91a65288 in BeginCGSContextForPortInternal

#7 0x91a6b96c in BeginCGSContextForPort

#8 0x969b32ec in _DrawThemeTextBox

#9 0x00251640 in 0x251640

#10 0x002f40b0 in 0x2f40b0

#11 0x002133b4 in 0x2133b4

#12 0x00206644 in 0x206644

#13 0x002133b4 in 0x2133b4

#14 0x002f4270 in 0x2f4270

#15 0x002133b4 in 0x2133b4

#16 0x002b76fc in 0x2b76fc

#17 0x002133b4 in 0x2133b4

#18 0x00344288 in 0x344288

#19 0x002133b4 in 0x2133b4

#20 0x0038e26c in 0x38e26c

#21 0x002133b4 in 0x2133b4

#22 0x00344e80 in 0x344e80

#23 0x002133b4 in 0x2133b4

#24 0x00338974 in 0x338974

#25 0x00239004 in 0x239004

#26 0x002134c8 in 0x2134c8

#27 0x00239284 in 0x239284

#28 0x00339084 in 0x339084

#29 0x00239004 in 0x239004

#30 0x002134c8 in 0x2134c8

#31 0x00239284 in 0x239284

#32 0x003394a0 in 0x3394a0

#33 0x002133b4 in 0x2133b4

#34 0x002b125c in 0x2b125c

#35 0x002133b4 in 0x2133b4

#36 0x002b8784 in 0x2b8784

#37 0x00239004 in 0x239004

#38 0x00239200 in 0x239200

#39 0x00239004 in 0x239004

#40 0x00239200 in 0x239200

#41 0x002b8848 in 0x2b8848

#42 0x00239004 in 0x239004

#43 0x00239200 in 0x239200

#44 0x0020cb10 in 0x20cb10

#45 0x00239004 in 0x239004

#46 0x00239200 in 0x239200

#47 0x0020cc08 in 0x20cc08

#48 0x0020cd64 in 0x20cd64

 

Thread 1:

#0 0x9000512c in syscall

#1 0x90515d0c in BSD_waitevent

#2 0x905156dc in CarbonSelectThreadFunc

#3 0x90020d28 in _pthread_body

 

Thread 2:

#0 0x9003ea88 in semaphore_wait_signal_trap

#1 0x9003e8a4 in _pthread_cond_wait

#2 0x9051dbf0 in CarbonOperationThreadFunc

#3 0x90020d28 in _pthread_body

 

Thread 3:

#0 0x90073c28 in mach_msg_trap

#1 0x90005f70 in mach_msg

#2 0x901489f0 in __CFRunLoopRun

#3 0x90180f58 in CFRunLoopRunSpecific

#4 0x005e767c in thTop (thread.c:99)

#5 0x90020d28 in _pthread_body

 

Thread 4:

#0 0x9003ea88 in semaphore_wait_signal_trap

#1 0x9003e8a4 in _pthread_cond_wait

#2 0x90232754 in TSWaitOnSemaphoreCommon

#3 0x90247ecc in AsyncFileThread(void*)

#4 0x90020d28 in _pthread_body

 

PPC Thread State:

srr0: 0x00000000 srr1: 0x4000f030 vrsave: 0x00000000

xer: 0x00000000 lr: 0x00000000 ctr: 0x90497528 mq: 0x00000000

r0: 0x00000000 r1: 0xbfffbf40 r2: 0x48004248 r3: 0x00001303

r4: 0x00000000 r5: 0x00000000 r6: 0xffffffff r7: 0xb0813880

r8: 0x00000004 r9: 0x00000000 r10: 0x00000000 r11: 0xa36f1a6c

r12: 0x90497528 r13: 0x00000000 r14: 0x00000000 r15: 0x00000000

r16: 0x00000000 r17: 0x00000000 r18: 0x0259af80 r19: 0x00000001

r20: 0x00000000 r21: 0x005392e0 r22: 0xbfffc150 r23: 0xbfffc144

r24: 0x000000c5 r25: 0xbfffc154 r26: 0xbfffc15c r27: 0x00000000

r28: 0x00000000 r29: 0x24004242 r30: 0x0053ca10 r31: 0x936f7150

 

 

[AmyJ]

Quote:

---

My hardware setup: Beige G3 DT, upgraded to 500 mhz G3, 512mb ram, Acard ATA 133 card connected to internal 80g Maxtor and 40G Maxtor drives, OWC 80G Firewire external drive for backup, Firewire is provided by a Sonnett Tango card (USB & Firewire ports) and a LiteOn 42x24x42 internal CDRW. There is also a factory installed Jaz drive internally mounted.

 

---

 

For testing purposes, try backing up to anything _but_ the Firewire drive. Can you successfully backup to the internal Maxtor, the Jaz or the CDRW?

[skimark]

I get the same intermittent crash results no matter where I try to backup.

[kyllmann]

Same thing here. Same crash. iMac g3, retro 5.1, external firewire HD. This really sucks. Does anyone have any thoughts?

[natew]

Hi

 

To clarify: Are using OSX on a computer with a processor upgrade card? I have seen other people with similar problems when using CPU upgrades with OSX. Unfortunately Apple does not support this.

 

Nate