Retrospect 6.0, Disaster recovery failure

[rpwoodman]

Hi there,

 

I'm using Retrospect 6.0, with a Quantum DLT4000, Win XP (SP'd up to the hilt), Maxtor 80Gb HDD, MSI KT3 Ultra ARU mobo, promise raid controller.

 

I bought this product after downloading the trial version and using the disaster recovery, which seemed to work.

Since then whenever I've tried it (I use it to backup whole drives, "just in case"!), it's failed to do what I consider a good clean recovery.

 

In my most recent attempt, everything went through, seemingly ok - no errors reported etc, and I thought I'd done a perfect restore. However, going into Outlook (Office XP) after I've manually restored the path in the Quickview shortcut which didn't have the full path any more, send/receive failed (function not supported I think it said), and none of my other folders were there. Doing a detect and repair got it working again, but still no folders.

When I did the initial backup, I had rebooted my machine and gone immediately into Retrospect - I hadn't opened email, IE etc, so I was hoping that no files would be left open or anything (and indeed, I didn't get any messages indicating that problems had occurred other than in the prefetch area and that should be irrelevant).

 

I'd like to get this working reliably - after all, that was the reason I paid my cash (note, my cash, not a companies!) in the first place. I'm sure others must have had this exact problem - can you tell me how I can get around it?

 

many thanks in advance.

 

 

[AmyJ]

Quote:

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However, going into Outlook (Office XP) after I've manually restored the path in the Quickview shortcut which didn't have the full path any more

 

 

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Can you clarify what you mean by this? Are you saying you selectively restored a folder, and not the entire drive? Please outline the exact steps for this restore.