n0nsense Posted April 3, 2002 Report Share Posted April 3, 2002 Hello, the error "assertion check at provider.c-627" appeared if I try to log into one of my clients' conputers. Originally this was a 4.x AppleTalk client, then the protocol was changed to TCp/IP on the server version 4.x, and finally the client was updated to 5.x from the server version 5.x When this error appear the whole program crash. I'm runing Retrospect workgroup version 5.0 on a Mac G3 with 20+ clients, all upgraded to 5.x This is totally independent from the other assertion error I receive if my clients have file shaing on. Any ideas? Thanks in advance, n0nsense Link to comment Share on other sites More sharing options...
IrenaS Posted April 3, 2002 Report Share Posted April 3, 2002 What OS is the computer running? What if you uninstall the client and try installing a fresh one? Thanks Link to comment Share on other sites More sharing options...
n0nsense Posted April 3, 2002 Author Report Share Posted April 3, 2002 It made the trick! thanks! Do you have any news regarding the other "famous" error of the file sharing? I think a lot people around here is suffering of the same problem. Thanks again, n0nsense Link to comment Share on other sites More sharing options...
IrenaS Posted April 3, 2002 Report Share Posted April 3, 2002 What error? Have you searched the Knowledgebase? http://www.dantz.com/knowledgebase Link to comment Share on other sites More sharing options...
jeebes Posted April 4, 2002 Report Share Posted April 4, 2002 umm he mneans the elem.c 812 error that happens when os9 clients have filesharing on. any word on the fix yet? Link to comment Share on other sites More sharing options...
jeebes Posted April 4, 2002 Report Share Posted April 4, 2002 heres the link in case you havent seen this, its the most popular post on the board. http://support.dantz.com/ubbthreads/showflat.php?Cat=&Board=Desktopworkgrupx&Number=2781&page=0&view=collapsed&sb=5&o=0&fpart= Link to comment Share on other sites More sharing options...
IrenaS Posted April 9, 2002 Report Share Posted April 9, 2002 Greetings, Dantz has released a minor update to Retrospect Backup version 5.0 that all customers should download and install. This update fixes a problem that caused all Retrospect Backup 5.0 editions running under Mac OS X to continually increase their memory usage while any LaunchCFMApp process was running. (LaunchCFMApp is a process used in Mac OS X to open Carbon applications.) This update also fixes a problem that caused Retrospect Desktop, Workgroup, and Server Backup 5.0 editions running under Mac OS 9 to assert failure (with "elem.c-812") when backing up a client AppleShare IP Server or a client computer that has personal file sharing turned on. (This issue does not affect Retrospect Express installations.) Retrospect Express 5.0 Updater: ftp://ftp.dantz.com/pub/updates/Express_50203_Update.sit Retrospect Desktop/Workgroup/Server 5.0 Updater: ftp://ftp.dantz.com/pub/updates/Retrospect_50203_Update.sit Thank you. Irena Solomon Dantz Tech Support Link to comment Share on other sites More sharing options...
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