printdept Posted April 3, 2002 Report Share Posted April 3, 2002 I just ugraded to 5.0 and now I can not backup a volume that is mounted to the mac. I have the volume mounted as oppsed to using the client software, so I don't have to switch TCP/IP back and forth. This problem never occurred in 4.3. Please advise Link to comment Share on other sites More sharing options...
IrenaS Posted April 3, 2002 Report Share Posted April 3, 2002 What operating system are the computers running? Link to comment Share on other sites More sharing options...
printdept Posted April 3, 2002 Author Report Share Posted April 3, 2002 The problem occurrs under both OS 9 and OS X. It is a Power Mac G4 733. Link to comment Share on other sites More sharing options...
IrenaS Posted April 3, 2002 Report Share Posted April 3, 2002 What operating system is the other computer running? Link to comment Share on other sites More sharing options...
printdept Posted April 4, 2002 Author Report Share Posted April 4, 2002 The other is a Windows 2000 Server. Link to comment Share on other sites More sharing options...
IrenaS Posted April 4, 2002 Report Share Posted April 4, 2002 Under OS 9, can you see subvolumes on it? What if you have Retrospect automatically mount the volume as described in the Readme: To have Retrospect automatically mount an AFP volume on your desktop: * Mount the AFP volume on your desktop using your login * In Retrospect go to Configure>Volumes and highlight the mounted volume * From the Volumes menu choose Configure (Command-J) * Provide Retrospect with the password to connect to the AFP volume * Unmount the AFP volume in Finder * Include the AFP volume in your backup script. When it needs to access the volume, Retrospect will mount the AFP volume on the desktop, access it, and then unmount it when done. Note: When Retrospect has mounted the volume, you will not be able to see the volume's contents from the Finder. If you back up a mounted AFP volume using either method listed above, privileges are not preserved and can not be restored. The only way to back up and restore privileges from a volume over a network is to back up the computer using Retrospect Client Software. Link to comment Share on other sites More sharing options...
printdept Posted April 6, 2002 Author Report Share Posted April 6, 2002 I tried this. it does not work. Now your program won't allow me to back up to the CDRW drive that came with the mac. It just sees it as packet media and won't recognize a backup set. I am really displeased with Dantz at this point. No 30 day support when I shell out $170 for the upgrades. And then the program does not work. The only way to get support is through this forum without having to pay for support. It takes forever to get a response. Link to comment Share on other sites More sharing options...
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