Panasonic LF-D521 MultiDrive

[lucian]

I tried this in the hardware forum with no response for a week, Has anyone had any luck with the Panasonic LF-D521 MultiDrive, I have no Problems with DVD-RAM disks but I can't use any other formats as the Drive does not show up in the status window, I am using retrospect 6.5 but had the same issue with 6.0 with driver update 3.8.106 if I run the configuration utility which I should have to as it supported by default it hangs on please insert disk after it blanks the disk (CD-RW) ejecting and reinserting makes no difference, I am using windows 2000 pro, I have also tried DVD-RW disk and after 3 hours of blanking disk I figured it had hung. I also have a Panasonic DVD MULTI Drive SW-9571-CYY which doesn't have this problem. (although it has others)

[AmyJ]

The LF-D521 and the SW-9571-CYY are actually identical drives in every way. Do you have them both on the same computer? If so, how are they configured?

 

Try straightening out the internal ribbon cabling.

 

Try switching master and slave settings.

 

Try new internal cabling.

 

Try updating the firmware on the device if possible (see the drive manufacturer's website).

 

Are the drivers for the IDE controller current? Try updating them with an approved update from your PC vendor.

 

Was ASPI installed correctly? Run ASPICHK (in the Retrospect Program Files folder) to make sure ASPI is "green." If not, try a reinstall (ASPIINST.exe).

 

Enable NT SCSI Passthrough to bypass ASPI: From the Retrospect Directory hit Ctrl-Alt-P-P. Under "Execution," check "Enable NT SCSI Passthrough." Click OK. Quit and relaunch.

 

Finally, try bringing this drive to another PC and trying the backup. If it works here, you could be having a problem with either the ATAPI bus on the original machine or with the PC itself.