steinbaum Posted May 3, 2003 Report Share Posted May 3, 2003 Hello, I just purchased Retrospect for use with a new computer containing a Sony DW-U12A DVD+-RW drive. Retrospect does not recognize the drive, and when I attempt to generate a custom configuration, a "Checking disk information" dialog box appears with an endlessly spinning clock icon. Is there any way to manually configure Retrospect to work with this drive? And, does Dantz plan to support this drive in the future? If so, will it be sooner rather than later? Thank you. -Doug Link to comment Share on other sites More sharing options...
AmyJ Posted May 7, 2003 Report Share Posted May 7, 2003 Quote: Is there any way to manually configure Retrospect to work with this drive? Yes, it's the auto configurator. However, it's not guaranteed to work with every drive. Make sure you're using quality media, such as TDK, Sony or Verbatim. You may also want to try a trial copy of Retrospect 6.5. We made many changes to the auto configurator which will allow it to configure many additional drives. Link to comment Share on other sites More sharing options...
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