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Problems using Maxtor 5000XT and one touch


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I just bought a Maxtor 5000XT and have installed the drive as prescriped.

When I try to install the device to the USB cable, i have to install the installation disk and choose the repair button when i choose the Install storage Drives and Retrospect Express.

My problem is that my system is unable to install the retrospect because I recieve a error message stating. "Existing Devices".

Due to this I am unable to continue the installation of my Hard drive and the so called "one touch" button does not work.

 

Can anybody help me???

 

 

 

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My problem is that my system is unable to install the retrospect because I recieve a error message stating. "Existing Devices".

 


 

This error is actually referring to a problem with the Maxtor device installation. The best source of information will be the Maxtor site. While it's possible that someone on this forum may be familiar with that problem, your odds of finding a solution are greatly increased by checking the Maxtor support links.

 

http://www.maxtor.com/en/support/index.htm

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