hfalls Posted March 29, 2002 Report Share Posted March 29, 2002 Now that I have upgraded to the release version of Retrospect 5.0 for Mac OS X, the problem that I had with the preview version has persisted. After scanning the volume, updating privileges, icons, etc. and just as it seems about to start the backup, Retrospect crashes. This is true regardless of the backup device (I've tried two CD-RW drives and a firewire hard drive). I uninstalled the preview with the utility provided and started with a new backup set/file. This is not a crash that generates a message from the OS. It is very quiet. I've turned on the console's error logging and the crash is logged but, I don't find anything of use to me in the logs. Very disappointing especially since Dantz won't provide tech support without paying almost as much for the single-incident support as the cost of upgrade... Has anyone experienced this problem and solved it? Link to comment Share on other sites More sharing options...
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