AmyJ Posted December 19, 2002 Report Share Posted December 19, 2002 Dantz is happy to report that we have tested and qualified Retrospect with the following Adaptec cards under Mac OS 10.2.2. PowerDomain 29160N (Requires Mac OS X 10.2.2 with Adaptec driver 1.2 or later) PowerDomain 29160 (Requires Mac OS X 10.2.2 with Adaptec driver 1.2 or later) PowerDomain 39160 (Requires Mac OS X 10.2.2 with Adaptec driver 1.2 or later) SCSI Card AVA-2906 PowerDomain AHA-2930CU A complete list of supported SCSI cards is found at: http://www.dantz.com/index.php3?SCREEN=kbase&ACTION=KBASE&id=27381 Thanks Amy Dantz Tech Support Link to comment Share on other sites More sharing options...
quadraman Posted December 23, 2002 Report Share Posted December 23, 2002 Hi Amy, What's the procedure you go through to determine which cards are going to be tested and qualified? Does the manufacturer need to initiate the process? Is it customer demand? I'm curious because you don't have any CardBus SCSI cards on the list and I've been afraid to try the few CardBus SCSI cards on the market because either: 1. They don't have a clear statement about OSX support - or - 2. They aren't on Dantz's supported list. I've since found I can use The RATOC CB32PB card with my Sony SDT-9000, but I felt I was taking a big risk in purchasing the card beforehand. Cheers, Q Link to comment Share on other sites More sharing options...
Maser Posted March 11, 2003 Report Share Posted March 11, 2003 Is the Adaptec 29160 card still supported under *10.2.4* with the Adaptec 1.2 driver? I'm having all sorts of restore problems where my Quantum DLT drive is "disappearing" and I can't restore files. Link to comment Share on other sites More sharing options...
AmyJ Posted March 12, 2003 Author Report Share Posted March 12, 2003 Yes - this card is still supported. When the drive "disappears" within Retrospect do you see it in the Apple System Profiler? Have you tried reinstalling the Adaptec Driver? Something may have been overwritten with the software update. Do you have another computer where you can try this drive? Or another hard drive you can boot off with the earlier OS? Link to comment Share on other sites More sharing options...
Maser Posted March 13, 2003 Report Share Posted March 13, 2003 the drive is still there in Apple System Profiler, but *not* visible to Retrospect (ie, "device status" says no drives vislble.) I reinstalled the Adaptec 1.2 driver -- no difference. What I ended up doing was moving the catalog file to another backup system (a G4/450 instead of a G4/533 -- but also with an Adaptec 29160 card and a different DLT-8000 drive) and I was able to restore the files. all that proved to me was that there wasn't anything wrong with the tapes/catalog file. And *probably* not a problem with 10.2.4/Adaptec 29160 card :-/ the only real difference between the machines (apart from the CPU) is that the APS Quantum DLT-8000 drives appear to have different driver/versions. I've not had the time (yet) to try swapping the DLT drives to see if the problem follows the drive or not. Link to comment Share on other sites More sharing options...
AmyJ Posted March 13, 2003 Author Report Share Posted March 13, 2003 the only real difference between the machines (apart from the CPU) is that the APS Quantum DLT-8000 drives appear to have different driver/versions. Different driver versions where? In Retrospect? I've not had the time (yet) to try swapping the DLT drives to see if the problem follows the drive or not. This would be a great test to help isolate the problem. My initial thought is that there is card or drive problem at play. Link to comment Share on other sites More sharing options...
Maser Posted March 13, 2003 Report Share Posted March 13, 2003 Yes -- Retrospect lists different driver versions: I have 4 APS DLT-8000 (Quantum) drives bought at different times in the past few years -- each on their own CPU (4 total backup "systems") Retro lists the drives as: version: 0114 driver: DLT 40.0DC (5.02) -- this is on the machine that didn't work version: 023C driver: DLT 40.0(5.01) -- this one worked (using another machine) version: 0114 driver: DLT 40.0DC (5.01) -- this worked this morning version: 0250 driver: DLT 40.0 (5.01) -- haven't tried this morning. All machines are running 10.2.4. All have Adaptec 29160 cards with 1.2 firmware and 1.2 driver. I'm still trying to nail down what's wrong. *Backup* on the machine that wouldn't restore has worked with no problems (as it has on the other 3.) I will probably actually try an OS reload before I try swapping drives. I've also bumped all 4 machines from 384M RAM to 896M RAM (by adding a 512M chip) yesterday. Not that this should matter, though... Link to comment Share on other sites More sharing options...
Slaroye Posted September 25, 2003 Report Share Posted September 25, 2003 I just installed Retrospect 5.1, driver 4.1.109, on my new G5 DP 2gig with my older ATTO UL3D SCSI card and LaCie AIT Autoloader. All worked fine yesterday with my G4 DP 1.42 (same set up) but now, Retrospect does not recognize the AIT. Apple System Profiler sees the ATTO card. I tried full shutdown of all devices, plug in the cable to the second channel (dual channel card), WD-40 all over the inside of my G5.... no really, I did not do that... Is there an issue with the G5? Could there be an issue with the PCI port? The ATTO card is in slot 3. Could it be the driver update? -help- Link to comment Share on other sites More sharing options...
AmyJ Posted September 25, 2003 Author Report Share Posted September 25, 2003 Dantz has not yet announced support for Retrospect running on the G5. Some testing has shown issues with Retrospect and SCSI tape devices. To be notified of official G5 support join this mailing list: http://list.dantz.com/mailman/listinfo/panther_and_g5_support Link to comment Share on other sites More sharing options...
Slaroye Posted September 25, 2003 Report Share Posted September 25, 2003 Crap. Thanks!! S. Link to comment Share on other sites More sharing options...
MacWright Posted September 26, 2003 Report Share Posted September 26, 2003 I think that LaCie puts an AIT in a firewire box. Eventhough this was a native SCSI device does the firewire bridge circumvent the problem of the Adaptec Scsi cards? Or are there just as many problems with firewire AIT drives? thanks, J Link to comment Share on other sites More sharing options...
Slaroye Posted October 1, 2003 Report Share Posted October 1, 2003 I just installed and tried the SCSI update... sorry, but Retrospect 5.1 with driver update 4.1 still does not recognize my LaCie AIT connected to an ATTO UL3D Ultra160 SCSI card on my G5 DP 2 gig. Link to comment Share on other sites More sharing options...
AmyJ Posted October 1, 2003 Author Report Share Posted October 1, 2003 I'm not seeing any SCSI LaCie AIT drives on our supported device list. While in Retrospect, go to Configure > Devices > Device Status and list Vendor, Product and Version for your drive. Link to comment Share on other sites More sharing options...
MacWright Posted October 1, 2003 Report Share Posted October 1, 2003 LaCie just puts a Sony AIT in their own box. I think Sony is the only manufacturer of AIT drives. J Link to comment Share on other sites More sharing options...
Slaroye Posted October 1, 2003 Report Share Posted October 1, 2003 Device is not visible in the Device list window. Link to comment Share on other sites More sharing options...
AmyJ Posted October 2, 2003 Author Report Share Posted October 2, 2003 Quote: Apple System Profiler sees the ATTO card But does it see the drive? What information is provided by the ASP on the drive itself? Also, the ATTO line of Ultra3 SCSI adapters are the only adapters with announced G5 compatibility. These adapters requires version 2.0.0 of the ExpressPCI Plus driver to be installed on the G5 for them to function properly. Link to comment Share on other sites More sharing options...
Slaroye Posted October 2, 2003 Report Share Posted October 2, 2003 Uuuugh - I am terribly sorry. This was a user error code ID-10T... I installed ATTO driver v2.0 and all works well!! For ATTO information, go to: http://www.attotech.com/hot.html and for updated drivers, go to: http://www.attotech.com/software/drivers.html Link to comment Share on other sites More sharing options...
craigontour Posted November 4, 2003 Report Share Posted November 4, 2003 Would you therefore confirm Retrospect 5.0238 should work with Adaptec 39160 in an Xserve running 10.2.5 with Driver Version 1.2 connected to an Overland PowerLoader? Link to comment Share on other sites More sharing options...
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