shawnw Posted March 26, 2002 Report Share Posted March 26, 2002 I am wondering if the issues with Tape loaders have been addressed. I checked the compatibility list and it states that my Exabyte EZ-17 autoloader is compatible. But it said that when the Preview came out and it didn't work. The drive showed up but there is no robotics control. I have heard that a few other loaders have had the same problem with the preview release. Shawn Link to comment Share on other sites More sharing options...
IrenaS Posted March 26, 2002 Report Share Posted March 26, 2002 Check the Dantz website to be sure that your SCSI Card is supported under OS X: http://www.dantz.com/index.php3?SCREEN=osx_scsi_adapter Link to comment Share on other sites More sharing options...
shawnw Posted March 26, 2002 Author Report Share Posted March 26, 2002 We have checked that. We are using the Atto Tech EPCI-UL3D. The firmware on the scsi card is current. We are running this on a G4 dual 800 with 512mb ram with OSX server 10.1.3 Shawn Link to comment Share on other sites More sharing options...
IrenaS Posted March 27, 2002 Report Share Posted March 27, 2002 Does the device work properly under OS 9? Have you gone through any other troubleshooting, such as changing SCSI IDs, cables, isolating the drive, etc.? Link to comment Share on other sites More sharing options...
IrenaS Posted March 27, 2002 Report Share Posted March 27, 2002 What edition of Retrospect do you have (i.e. Desktop, Workgroup or Server)? Thanks Link to comment Share on other sites More sharing options...
Relloz Posted March 28, 2002 Report Share Posted March 28, 2002 Heya, I was having a horrible experience with my EZ-17 on a new 800MHz G4 with the Apple-supplied ATTO UL3D. It just wouldn't work with Retrospect Workgroup Backup in OS 9, with a current Advanced Driver Kit. Finally I decided to try an Adaptec 2940UW, and voila, works perfectly. I just ordered Retrospect Server 5, and seeing the revised SCSI card compatibility list for OS X makes me a little nervous. It looks like the card I couldn't get to work in 9 is supported in X and vice versa. The ATTO card didn't seem to work in the preview, so I guess only time will tell. This is crazy. -buz Link to comment Share on other sites More sharing options...
benfeea1 Posted April 29, 2002 Report Share Posted April 29, 2002 I have an ATL L200 (8 tape DLT Autoloader) and an ATL P1000 (30 tape DLT Autoloader). The P1000 is connected to a G4 DP 500 running OS X 10.1.4 and Retrospect 5 R205. Both loaders had the problem of the robotics not showing up under the Retrospect 5 beta. Under Retrospect 5 R205 the robotics show up and are functional. These are both HVD SCSI devices, so I am using an ATTO ExpressPCI PSC/DC. This card like all ATTo card is fully OS X Native. No additional drivers needed. I do have two problems confronting me, however. Under the Control menu while running a backup script Retrospect show Run Interactively. If I try to switch it to Run Unattended it won't switch. However it does change tape with the autoloader and acts like it is running in Unattened mode. If I bring up the log or click around in Retospect while it's in (stealth) Unattended mode it switches back to Run Interactively. I know this because it won't change tapes with the autoloader anymore. If I switch back to Unattended mode using the Control menu it behaves itself, except for still displaying Run Interactively in the menu. This happens using the P1000. I haven't verified this with the L200 yet. Another documented problem is the 1000 GB limit for a backup set. I hit the ceiling the other day for my 8 week backup cycle. The only solution is to do a new media backup and shorten my backup cycle. Eric Link to comment Share on other sites More sharing options...
ChrisCSC Posted May 2, 2002 Report Share Posted May 2, 2002 FYI - we have the same problem here with the unattended mode - DOES NOT WORK! We need to get this fixed ASAP - I have over 4 terabytes I need to keep backed up! HELP! Link to comment Share on other sites More sharing options...
IrenaS Posted May 6, 2002 Report Share Posted May 6, 2002 ChrisSCS, since this is your first post, can you provide some information about your configuration? Link to comment Share on other sites More sharing options...
smithkennedy Posted June 26, 2002 Report Share Posted June 26, 2002 I have also noticed the "Run Interactively" problem with my B&W G3 400 / 768MB RAM / HP SureStore 40x6 with Mac OS X Server 10.1.4 and Retrospect 5.0.205. Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.