nic13 Posted November 6, 2002 Report Share Posted November 6, 2002 Retrospect doesn't see my CD burner - Yamaha firewire 2100 (16x10x40). A sign of trouble is that when I insert a blank CD and the Format window pops-up, I select "Reserve Disk for Retrospect" and the drive goes in high-speed mode for a couple of minutes after which it times out (apparently) without ever mounting the disk to the desktop. I can't eject the disk either from the Finder or the button on the drive - at that point I can only Eject by launching Toast (v5.2) and selecting Eject from its menu (also, I can reboot my b/w G3 350 and eject the disk). Whether Retrospect is runing or not when I insert the disk in the burner doesn't make any difference. I also have all of Apple's updated extensions (Authoring Supprot 1.1.9, and tried with disabling "Apple CD/DVD", "SDAP..." - no success. Yamaha says I should be using v4.1 of Toast and can't guarantee any version of Retrospect. Thanks for your help. Link to comment Share on other sites More sharing options...
AmyJ Posted November 7, 2002 Report Share Posted November 7, 2002 Required files on Macintosh OS 7.x through 9.x: -Retrospect SDAP Support extension -Toast 4.1 or later CD Reader -Toast 4.1 or later FireWire Support Download and install the latest Retrospect Driver Update from: Updatescolor=blue> Link to comment Share on other sites More sharing options...
nic13 Posted November 8, 2002 Author Report Share Posted November 8, 2002 Alas... I have all these extensions installed and the RD 2.5 update in the Retrospect folder. That doesn't seem to be the problem :'( I just wonder if the "CD Burner" extension is not IT?! Again, when I get prompted to Format the (new) CD, and select "Reserve Disk for Retrospect", then hit "Prepare", it just spins for a couple of minutes and times out... Any other suggestions? Thanks- Link to comment Share on other sites More sharing options...
AmyJ Posted November 11, 2002 Report Share Posted November 11, 2002 The Prepare for Retrospect option essentially tells the OS to leave the disc alone - not to format the disc, which is why it doesn't mount on your desktop. When you say it "times out" - are you getting an actual error message? Does Retrospect see the drive if you boot with _only_ OS base extensions plus the required extensions? -Retrospect SDAP Support extension -Toast 4.1 or later CD Reader -Toast 4.1 or later FireWire Support Link to comment Share on other sites More sharing options...
nic13 Posted November 13, 2002 Author Report Share Posted November 13, 2002 Kudos for not giving up... Per your suggestion: Basic OS9.2 plus RE SDAP Support, Toas FW Support (5.2), and Toast Reader (5.2) still do not make RE see the drive. Although, as always, It sees a device at address "2:1" but "No Backup Device Found". Since my last post I tried so many different combinations, and install/remove/re-installs that one of the consequences is that I no longer get "Reserve Disk For Retrospect" upon inserting a blank in the drive... can you tell me what Xtn or App makes that happen? Also, FYI, ASP sees my firewire device as "fw609e, 10483" - "sbp609e, 104d8" - for what is worth. As far as "time out", no, there is no error; the drive just stops spinning at high speed (it's just an audible clue). At that point, pressing the eject button doesn't eject the (blank) CDR inside. It takes Toast or a reboot to Eject the disk. As a side note... I've been reflecting on my computing experiences from the past 4 to 8 years and it's ironic how this was such a common experience on Wintel machines running 98 and NT3/4... Macs were (far) supperior for being *true* plug-and-play... how ironic in 2002 Link to comment Share on other sites More sharing options...
AmyJ Posted November 13, 2002 Report Share Posted November 13, 2002 In reply to: It sees a device at address "2:1" Can you elaborate? If something is showing up, albeit incorrectly, it could indicate that the drive is still not communicating with the computer. How are you determining that a device is seen at location 2:1? In reply to: Since my last post I tried so many different combinations, and install/remove/re-installs that one of the consequences is that I no longer get "Reserve Disk For Retrospect" upon inserting a blank in the drive... can you tell me what Xtn or App makes that happen? The Retrospect SDAP support extension. Try downloading the latest version from: ftp://ftp.dantz.com/pub/updates/sdap.hqx The Prepare for Retrospect option shouldn't start heavily accessing your drive. The setting should essentially tell the OS to leave the disc alone - to not format the disc. It won't mount on your desktop, but your eject key should be able to pop out the disc. Link to comment Share on other sites More sharing options...
nic13 Posted November 16, 2002 Author Report Share Posted November 16, 2002 This is bizare... I thought I already replied to you on this... Anyways, something interesting: in Device Status (RE) the driver (for the burner) is listed as "sdapStubDrvr"... for whatever that may mean?! Like (I think I said) the address of 2:1 is in the Device Status window (0:1, 0:2.....1:1, 1:2,... 2:1, 2:2,....) The Yamaha is at 2:1 - again, not sure about this items relevance. Otherwise, got the latest RE drivers as suggested... still no dice; but I did get back the "Reserve disk for Retrospect", which I select, then click Prepare, but RE never alows me to see the Disk (and selected as Destination...) Also, I have a BUSlink FW 40gb 2.5in drive. It shows in RE's Devices window no problems- I guess that means the FW bus is OK. Link to comment Share on other sites More sharing options...
AmyJ Posted November 18, 2002 Report Share Posted November 18, 2002 In reply to: Anyways, something interesting: in Device Status (RE) the driver (for the burner) is listed as "sdapStubDrvr"... for whatever that may mean?! This means a driver is not being loaded for this device. Try downloading the Retrospect Driver Update file again from: Updatescolor=blue> Confirm that the driver file is loading in the Operations Log (Window > Log) -- the driver update should be listed in your log. Link to comment Share on other sites More sharing options...
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