adding clients - multi casting

[FredSanford]

system : Mac Mini, Intel core 2 duo 2.0, OS X 10.6.4 (not server)

Retrospect 8.20399 - unlimited clients

 

after installation, while poking around I was able to see clients (it was not all clients) but many, using :

Sources -> Add (+) button; via multicasting.

 

An OS update was needed. I ran the update, restarted.

 

Now I can not see ANY clients - firewall is - off -.

 

Ideas?

 

Thanks

 

Update :

using Multicast ping (http://www.bdunagan.com/2010/03/31/multicast-ping-on-a-mac/)

I have verified that the network router/switches are NOT blocking either port 497, nor the multicast function.

 

 

Edited September 22, 2010 by Guest

[rhwalker]

What version for the clients? What about their firewalls?

 

[Daniels]

I have found that when using Multicast not all clients will appear right away and you have to wait for the list to populate.

Have you tried adding a client manually or at least testing their address to see if communications are actually getting through?

[CallMeDave]

Now I can not see ANY clients - firewall is - off -.

 

Any chance you have more then one network configured in Preferences->Network?

 

And the correct network is selected in the [color:purple]"Sources from interface:"[/color] pop-up in Sources->Add?

[twickland]

I have found that when using Multicast not all clients will appear right away...

In my situation, the multicast list often does not populate at all until I quit and relaunch the Console. Furthermore, clients that previously were added to the Sources list cannot be accessed until they do appear in the multicast list.

[Camelhump]

Now I can not see ANY clients - firewall is - off -.

 

Any chance you have more then one network configured in Preferences->Network?

 

Preferences -> network : gives me a drop down with only 127.0.0.1, and an existing (there at initial startup) entry in the connections list of 'Default'.

 

The console is running on the server machine.

 

And the correct network is selected in the [color:purple]"Sources from interface:"[/color] pop-up in Sources->Add?

the only option here is "default"

[Camelhump]

To close out this thread for future viewers

 

The solution was uninstall and reinstall Retrospect.

 

You **MUST** install the Retrospect Engine before installing (dragging to Applications folder) the Retrospect Console application.

 

After doing this, the default network connection was the IP address of the server machine, and I could once again see (some) clients.