Cannot Perform Backup Maintenance

[shaneouhsc]

Retrospect Express HD 2.5.113

Windows XP Pro, sp3

 

I am trying to recover from a backup with out a catalog file. When I tell it to Perform Backup Maintenance, it just goes back to the initial screen when I click finish. It still shows 0 restore points. It then creats a new folder, and an empty catalog file adding a number each time I try.

 

I am not sure what version the backup was created with.

 

Any suggestions?

[Mayoff]

have you tried to delete the .rbc file? That will delete the old catalog file and force the program to create a new one based off the backup data.

[shaneouhsc]

Yes. When the file is deleted, and I attempt to "Perform Backup Maintenance" It just goes back to the initial screen, shows 0 restorepoints and I find that It creates a new .rbc file and a new folder with a matching name.

[Mayoff]

The folder is supposed to contain your backup data files. Is that folder empty?

[shaneouhsc]

The backup folder is called "Restorpoint1". It has several backup files in it.

 

When I try to run the repair to make a new .rbc file, all it does is create a new folder called "Restorepoint2", and a "Restorepoint2.rbc".

 

If I remove these, and try again, it will name them Restorpoint3 and 4 consecutively.

 

 

Edited July 19, 2010 by Guest
typo

[shaneouhsc]

any ideas would be appreciated, as I am unsure of what more to try at this point.