catronics Posted June 5, 2010 Report Share Posted June 5, 2010 I am using Pro Version 7.7.325 (32Bit) Hotfix 7.7.3.102. XP SP3. C: Drive had 58GB Free. Tape Backups have been working for years with no problems. Now I get message "Can't use open file backup option for .... on C_Drive (C:), Error -1017 (insufficient permissions). I am not a professional user, just work my way through most things. Retrospect Launcher Service is set to auto and logon to this account .\Colin. I am not sure how the MS Shadow Copy and Volume Shadow Copy services should be configured. I have recently installed QuickBooks Plus 2010-11, but the backups worked well for about 3 weeks after that. Thanks in anticipation for any suggestions. Colin. Quote Link to comment Share on other sites More sharing options...
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