Next scheduled script requesting attention

[bvjens31]

I am running Retrospect 7.7.325 on my 32-bit virtual Windows Server 2008. After the successful execution of each script every night, I will get informational messages logged in my Event Viewer every 10 minutes. The messages are:

- Source: Interactive Services Detection

- Event ID: 1000

- Description: A device or program has requested attention. Device or application: C:\Program Files\Retrospect\Retrospect 7.7\retrorun.exe. Message title: Retrospect

 

When I RDP into the server each morning, I will eventually get a popup on the screen saying that a device has requested attention and I can choose to view the message. And all it says is that Retrospect will be writing to any media named dayx for the next scheduled execution.

 

Nothing is really 'wrong', I know, but is there a way to disable Retrospect from displaying this message or alert? I like keeping clean event logs Thanks in advance!

 

Chris

Iowa

[Daniels]

Is Retrospect still running when you get this message? You may have to log into the server without RDP to determine this.

I never get your message in my Event Viewer since I have Retrospect exit once the backup is complete.

Here are my preferences if you want to see if these eliminates the messages:

Execution

---General = defaults

---Schedule = defaults

---Security = specified user and Run in terminal Services Session

---Startup = defaults

The rest are all set to the defaults.

Like I said the only message I see in the event viewer is that the backup completed with x errors.

[bvjens31]

Yep, Retrospect is set to exit after script execution has completed. But now that you got me digging through my Prefs, I found a setting under Notification > Alerts, called "Notify for failures and media" which says Notify for serious failures after automatic execution and when media is needed in the future. I have this option checked, because I obviously want to be notified on failures, but I do not wish to be notified for media. Unless, is this option separate from the e-mail notification? It seem that same option is also in Notification > E-mail and I have that checked as well. Does that mean if I un-check the option in the Alert tab, that they won't display on the server, but only e-mail me on failures and media requests?

 

Thanks!

[Daniels]

I believe that if you uncheck the one in alerts but not in e-mail you will still get the e-mailed the alerts but the server will not display the alerts. I have not tried this myself but in theory these should be separate.