UPback Posted June 3, 2010 Report Share Posted June 3, 2010 (edited) Hello. While I tried to backup existing sources (folders on remote clients) into existing mediasets (local harddrive) I see a strange backup error in the log, but cannot find a solution. Those source-folders and mediaset do exist, and a month ago the script worked. Server Retrospect Multiserver v.8.1.626.1 MacPro 2x 2.8 GHz Quad-Core, 6 GB Ram Mac OS X, 10.5.8 Client Retroclient 6.3.028 Mac Mini Intel Core Duo 1.66 GHz, 2 GB Ram Mac OS X, 10.5.8 One script should backup 3 different folders on network client, but produces the following error on all three folders instead: (ncmxOpenDLFile: can't open "retropds_macosx_uni.pdu", error -1101(File/Folder not found) Logfile: + Normales Backup mit backup zaphod_intranet_www am 03.06.10 (Ausführungseinheit 3) nach Backup-Set intranet_www_2010... ncmxOpenDLFile: can't open "retropds_macosx_uni.pdu", Fehler -1101( Datei/Verzeichnis nicht gefunden) > Kein Zugriff auf Volume WebServer auf zaphod, Fehler -1101( Datei/Verzeichnis nicht gefunden) ncmxOpenDLFile: can't open "retropds_macosx_uni.pdu", Fehler -1101( Datei/Verzeichnis nicht gefunden) ncmxOpenDLFile: can't open "retropds_macosx_uni.pdu", Fehler -1101( Datei/Verzeichnis nicht gefunden) ncmxOpenDLFile: can't open "retropds_macosx_uni.pdu", Fehler -1101( Datei/Verzeichnis nicht gefunden) > Kein Zugriff auf Volume apache2 auf zaphod, Fehler -1101( Datei/Verzeichnis nicht gefunden) ncmxOpenDLFile: can't open "retropds_macosx_uni.pdu", Fehler -1101( Datei/Verzeichnis nicht gefunden) ncmxOpenDLFile: can't open "retropds_macosx_uni.pdu", Fehler -1101( Datei/Verzeichnis nicht gefunden) ncmxOpenDLFile: can't open "retropds_macosx_uni.pdu", Fehler -1101( Datei/Verzeichnis nicht gefunden) > Kein Zugriff auf Volume http_docs auf zaphod, Fehler -1101( Datei/Verzeichnis nicht gefunden) ncmxOpenDLFile: can't open "retropds_macosx_uni.pdu", Fehler -1101( Datei/Verzeichnis nicht gefunden) ncmxOpenDLFile: can't open "retropds_macosx_uni.pdu", Fehler -1101( Datei/Verzeichnis nicht gefunden) 03.06.10 09:59:03: Ausführung unvollständig I couldn't find "retropds_macosx_uni.pdu" but instead "retropds.22" and "retropds.24" inside the "Recources" Folder in "Retrospect Client.app, so maybe the client is missing something? Thank you for your Ideas. + Connection to the client seems to work. Hitting the "Refresh" button under "Sources" shows "Summery" info about the client. The Client has the green OK status but its two sources (volumes on which the 3 folders reside) show status "offline"?! Edited June 3, 2010 by Guest Additional info. Quote Link to comment Share on other sites More sharing options...
Daniels Posted June 3, 2010 Report Share Posted June 3, 2010 You may want to try posting in the Deutsch sub-forum located here: http://forums.dantz.com/showforum.php?fid/19/ Quote Link to comment Share on other sites More sharing options...
Maser Posted June 3, 2010 Report Share Posted June 3, 2010 retropds_macosx_uni.pdu is a file in the resources within the "retrospect engine.bundle": hawkeye:macos maser$ pwd /Library/Application Support/Retrospect/RetrospectEngine.bundle/contents/macos hawkeye:macos maser$ ls -la total 184016 drwxr-xr-x@ 39 maser staff 1326 May 27 11:17 . drwxr-xr-x@ 4 maser staff 136 May 17 16:38 .. -rwxr-xr-x@ 1 maser staff 1662224 May 17 16:38 RetroEngine drwxr-xr-x@ 5 maser staff 170 May 17 16:38 dlswin32 drwxr-xr-x@ 5 maser staff 170 May 17 16:38 dlswin64 -rwxr-xr-x@ 1 maser staff 219296 May 17 16:38 libauconfigparser.dylib -rwxr-xr-x@ 1 maser staff 412544 May 17 16:38 libautoupdates.dylib -rwxr-xr-x@ 1 maser staff 3731424 May 17 16:38 libbedrock.dylib -rwxr-xr-x@ 1 maser staff 10802400 May 17 16:38 libdevices.dylib -rwxr-xr-x@ 1 maser staff 5933792 May 17 16:38 libenginehi.dylib -rwxr-xr-x@ 1 maser staff 5423632 May 17 16:38 libenginelo.dylib -rw-r--r--@ 1 maser staff 43364 May 17 16:38 libglobops.a -rwxr-xr-x@ 1 maser staff 7024128 May 17 16:38 libmacvol.dylib -rwxr-xr-x@ 1 maser staff 952112 May 17 16:38 libmacvoldriver.dylib -rwxr-xr-x@ 1 maser staff 4934720 May 17 16:38 libmeson.dylib -rwxr-xr-x@ 1 maser staff 3799504 May 17 16:38 libnetwork.dylib -rwxr-xr-x@ 1 maser staff 3713072 May 17 16:38 libnwvol.dylib -rwxr-xr-x@ 1 maser staff 6615888 May 17 16:38 libpcvol.dylib -rwxr-xr-x@ 1 maser staff 995776 May 17 16:38 libpcvoldriver.dylib -rwxr-xr-x@ 1 maser staff 10420032 May 17 16:38 libretroapi.dylib -rwxr-xr-x@ 1 maser staff 4238640 May 17 16:38 libretrores.dylib -rwxr-xr-x@ 1 maser staff 4242448 May 17 16:38 libstorsets.dylib -rwxr-xr-x@ 1 maser staff 515552 May 17 16:38 libsubfile.dylib -rwxr-xr-x@ 1 maser staff 4832112 May 17 16:38 libtree.dylib -rwxr-xr-x@ 1 maser staff 3433392 May 17 16:38 libtyce.dylib -rwxr-xr-x@ 1 maser staff 3481344 May 17 16:38 libunixvol.dylib -rwxr-xr-x@ 1 maser staff 513024 May 17 16:38 libunixvoldriver.dylib -rwxr-xr-x@ 1 maser staff 695552 May 17 16:38 libutests.dylib -rwxr-xr-x@ 1 maser staff 1894960 May 17 16:38 libvol.dylib -rwxr-xr-x@ 1 maser staff 624016 May 17 16:38 libvoldriver.dylib -rwxr-xr-x@ 1 maser staff 374624 May 17 16:38 libzlib.dylib -rwxr-xr-x@ 1 maser staff 37996 May 17 16:38 mountApp -rwxr-xr-x@ 1 maser staff 465008 May 17 16:38 noam.rpx -rwxr-xr-x 1 root staff 0 May 27 11:17 prebuild.ini -rwxr-xr-x@ 1 maser staff 1118 May 17 16:38 retro.ini -rwxr-xr-x@ 1 maser staff 200109 May 17 16:38 retropds_linux86.pdu -rwxr-xr-x@ 1 maser staff 834039 May 17 16:38 retropds_macosx.pdu -rw-r--r--@ 1 maser staff 657520 May 26 17:58 retropds_macosx_uni.pdu -rwxr-xr-x@ 1 maser staff 430745 May 17 16:38 retropds_solaris.pdu So this sounds more like an *engine* problem. Maybe stop the engine and reboot the computer? Or reinstall the engine software? Quote Link to comment Share on other sites More sharing options...
UPback Posted June 4, 2010 Author Report Share Posted June 4, 2010 Thank you Maser. You were right, reinstalling the engine helped. All four of the ".pdu" files were missing in my installation. When version 8.1.626 came out I made a complete Retrospect software reinstall on the server, and successfull backed up the retroclients. Really strange, I cannot imagine where the files are gone. . -rwxr-xr-x@ 1 maser staff 200109 May 17 16:38 retropds_linux86.pdu -rwxr-xr-x@ 1 maser staff 834039 May 17 16:38 retropds_macosx.pdu -rw-r--r--@ 1 maser staff 657520 May 26 17:58 retropds_macosx_uni.pdu -rwxr-xr-x@ 1 maser staff 430745 May 17 16:38 retropds_solaris.pdu So this sounds more like an *engine* problem. Maybe stop the engine and reboot the computer? Or reinstall the engine software? Quote Link to comment Share on other sites More sharing options...
Maser Posted June 4, 2010 Report Share Posted June 4, 2010 While testing stuff, I've had odd engine install issues as well. There has been more than one instance where I've clean-installed the engine, but when I fired up the console, it didn't try to create a config80.dat file to enter a license code, etc. A reinstall worked. It's nothing I could ever reproduce, either. Quote Link to comment Share on other sites More sharing options...
rhwalker Posted June 4, 2010 Report Share Posted June 4, 2010 All four of the ".pdu" files were missing in my installation.When version 8.1.626 came out I made a complete Retrospect software reinstall on the server, and successfull backed up the retroclients. Really strange, I cannot imagine where the files are gone. It's possible that you have filesystem corruption. I suggest that you use Disk Utility (booted from the Apple install DVD so that the startup volume can be fixed) to check (and repair, if needed) your filesystem. Russ Quote Link to comment Share on other sites More sharing options...
UPback Posted June 16, 2010 Author Report Share Posted June 16, 2010 Thank you for the hint Russ. I had time to check the filesystem but it is OK. Disk Utility and latest DiskWarrior found no errors. Whatever. After I copied the 4 missing .pdu files from a backup, client backups are running again. Problem solved, thank you all. Quote Link to comment Share on other sites More sharing options...
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