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Retro 8.1 frequently loos the clients


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hello forum

i use retro 8.1.626 on a macpro with osx server 10.6.3. alle the clients are mac (intel & pp) with the client software 6.3.028. so one day i see all the clients, the other day retro lost some of the clients. sometimes restarting the retro server helps, but not always. i can't see a logical repition. what can i doo?

 

greetings jo

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Are your clients (10.6) not being seen when they are at their login screen? I think if you reboot the client (or have the client log in), then they'll get backed up.

 

I believe the engineers are working on this bug and hopefully it will be addressed in the upcoming 8.2 beta release.

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I was seeing this problem and here's what I was able to figure out. I had two ways that I had added clients. One way was by adding them directly with their IP. The other way was adding them from the list of available clients that was populated using multicast packet requests.

Whenever I restarted my server (OS restart), I would log back in to the Retrospect Console and see that there were no available multicast clients in my add window. The clients that I had added by IP would still back up, but the ones I had added from the multicast add window would not.

To fix this, I stopped and started the Retrospect Server engine. Once I did that, I was able to see clients in the multicast add window as well as back up the clients that were added from that window. Hope that helps.

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Are your clients getting dynamic IP addresses? If so, can you give them *static* IP addresses?

 

Using a static IP address seems (according to others) to work a *lot* better.

 

(I have only used static IP addresses and apart from the problem I indicated above about 10.6.x clients at their login screens, I've never had any other problem with "lost" clients...)

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