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Retrospect 8.1 Backup Engine "Stop" Retrospect Engine takes 5 minutes to actually stop.


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Hi forum folks.

 

How long does it take other people to stop their Retrospect Backup Engine? (Retrospect 8.1)

 

I hit my "Stop Retrospect Engine" button in the System Preferences, and correctly enter the admin password, and the "Stop Retrospect Engine" button is still displayed.

 

5 minutes later, the engine finally stops, and "Start Retrospect Engine" is displayed.

 

According to the Console logs, the process ended being killed off after 5 minutes (600 seconds)...

 

11/05/10 8:12:48 AM [0x0-0xe20e20].com.apple.systempreferences[62823] 2010-05-11 08:12:48.911 Retrospect[62879:913] Retro Prefs Pane Helper: stop_server

11/05/10 8:12:48 AM [0x0-0xe20e20].com.apple.systempreferences[62823] launchctl: Error unloading: com.retrospect.RetroEngine

11/05/10 8:19:25 AM com.apple.launchd[1] (com.retrospect.RetroEngine[40190]) Exit timeout elapsed (600 seconds). Killing.

11/05/10 8:19:25 AM com.apple.launchd[1] (com.retrospect.RetroEngine[40190]) Exited: Killed

 

Running Retrospect 8.1 (Build 626) on Intel Mac Pro, Mac OS X 10.5.8, 2GB RAM. Retrospect is all this box runs...

 

Is this 5 minutes shutdown the usual behavior?

 

Cheers,

D.

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My system can take up to 15 - 20 minutes, it's very annoying. I have also had the occasional hung process that cannot be cleared, once it crashed the server and another time it required a full restart of the server to release the process. The process itself indicates it was stopped (at least it is not listed in Activity Monitor) but the Retrospect System Preference indicates the engine is active.

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