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Assertion failure at "arc.cpp-1643"


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Hi; I'm backing up a network music server for a client and recently started getting an error. Script runs and during the scaning process it gets to about 50GB and then quits and displays:


- "Execution Terminated Unexpectedly...Assertion failure at "arc.cpp-1643"


Retrospect hangs until you click on "no" to sending the info and then retrospect quits.


The backup never starts...just the initial scanning.


Retrospect Pro, Ver. 7.6.123


Any help greatly appreciated.


Thanks, Will



Partial Assert Log:


Retrospect detected a failure:


This report documents an unusual condition detected by Retrospect’s

internal integrity checking. This might be caused by a software bug,

but can also be the result of an incompatibility, hardware malfunction,

damaged system software, or other problems. Details on possible causes

can be found on the EMC Retrospect website:




For further assistance, call us at (888) 777-5664 or (925) 948-9000.

Please be prepared to provide us a brief description of the steps

that led to this failure along with the assert log.




OS: Windows XP version 5.1 (build 2600), Service Pack 2, (32 bit)

Application: C:\Program Files\Retrospect\Retrospect 7.5\retrospect.exe, version 7.5.324

Driver Update and Hot Fix version

Exception occurred on 5/10/2007 at 11:19:44 AM

Error info: Assertion failure at "arc.cpp-1643"

Exception code: E0000000 ASSERTION

Fault address: 7C812A5B 0001:00011A5B kernel32.dll



Thread ID: 0000090C, Name: Execution thread


EAX:0296DA24 CS:001B EIP:7C812A5B EFlags:00000206

EBX:00000014 SS:0023 ESP:0296DA20 EBP: 0296DA74

ECX:00000000 DS:0023 ESI:0296DAB4 FS: 003B

EDX:00000001 ES:0023 EDI:0296DAB4 GS: 0000



Module Fn (symbol or seg:offset in DLL) Args

=============== ================================= =======================================================================

kernel32.dll 0001:00011A5B E06D7363 1 3 0296DAA8 01AB2CAC 0296F14C E06D7363 1

msvcrt.dll 0001:0001172C 0 0 01AB2CAC 0296F14C 00000014 600940F4 1 0296DAC4

bdrock20.dll DebugHandler::Throw +6C E0000000 1 1 0296DB1C 0296DC1C 60052B03 E0000000 1

bdrock20.dll assertLog +1B E0000000 1 0296DB1C 'essA' 'oitr' 'af n' 'ruli' 'ta e'

bdrock20.dll Debug +63 'a'x' 0000066B 0296DD24 0296EA9C 0296EA64 0297469C 0 0


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