restoring from retrospect 5.x file backups

[adept]

I just purchased the full version (3-client version) of Retrospect 8 and need to restore from or convert my file backups from my old computer. They are large file backups on a firewire drive with separate ".cat" files for each.

 

For the life of me I cannot figure out how to do this and cannot find instructions in the support documentation. If anyone could give me a quick description of how to get Retrospect 8 to see my Retrospect 5 file backups and restore from them or convert them to a new format if necessary, I would appreciate it very much!

 

 

[Maser]

Retrospect 8 can not (at this point) read from older formats.

 

 

You'll have to use a copy of Retrospect 6 to do this.

 

 

EMC is working on an update that may contain the ability to read from older formats. If so, this update is supposed to be available sometime in May

[adept]

Thanks for the answer, Maser!

 

Can I get a copy of Retrospect 6 to do this conversion, as part of my Retrospect 8 purchase? Since i had not purchased Retrospect since version 5, I did not ask for an upgrade (especially since I don't believe I have access any longer to my original order, customer number etc.) and simply started over with a full-price purchase.

 

Therefore I do not have Retrospect 6 and cannot convert my old backups that I need to get open! On the downloads page for my Retrospect 8 order, only Retrospect 8 is available

 

 

[Maser]

You should probably call customer service for an answer to that question...