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Scheduled Script will not start


willfurby

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Windows XP SP 2

Retrospect Professional 7.0.249

Security set to "Run as Logged on user"

User does not log off of computer and is a local administrator. Screensaver is turned off. Power settings are set to "always on," with "turn off monitor" and "turn off hard disks" set to "never."

Backing up to a USB external hard drive.

 

We can run a manually started backup without error. I can schedule a backup, and if Retrospect remains open, it will run without error. However, if Retrospect is closed and the scheduled backup starts, this is the error that I receive:

 

+ Normal backup using to blackusbdrive at 4/23/2010 9:03 AM

Can't access Backup Set Black_WD_USBDisk, error -1101 (file/directory not found)

4/23/2010 9:03:20 AM: Execution incomplete

 

I have restarted both the Retrospect Launcher service and the computer to no avail. Any assistance would be appreciated.

 

Thank you.

Edited by Guest
Added more information regarding the user account.
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