bstaud Posted April 20, 2010 Report Share Posted April 20, 2010 "Can't access volume XXX on ZZZ, error -1101 ( file/directory not found)" is the log entry if the user on the Mac has not logged in to the user account. When logged in, Retrospect is able to see the machine. If user is not logged in Retrospect cannot see (Configure Client or Backup) the machine. It is the only Mac on the network; the others are XP & Vista, and they work just fine. Since when does a machine have to be logged in to be visible? What should I be looking for to fix this? Retrospect Single Server, V 7.7.325 (32) Windows XP SP3 RetroClient on the Mac 6.2.234; in /Library/StartupItems Client is on OS X 10.6.3, connected by Airport Extreme wireless Ping of course has no problem. Quote Link to comment Share on other sites More sharing options...
Lennart_T Posted April 21, 2010 Report Share Posted April 21, 2010 What kind of volume is XXX? Boot volume? Mounted network volume? External (non-boot) hard drive? Quote Link to comment Share on other sites More sharing options...
bstaud Posted April 21, 2010 Author Report Share Posted April 21, 2010 Plain ol' boot volume in a 24-inch iMac. No other disks attached. Quote Link to comment Share on other sites More sharing options...
Lennart_T Posted April 22, 2010 Report Share Posted April 22, 2010 We leave the Macs logged on, so I don't really know if it works when logged off. You might test a wired network connection, just to rule out the wireless network. Quote Link to comment Share on other sites More sharing options...
zsoul Posted April 22, 2010 Report Share Posted April 22, 2010 is the Mac user using FileVault? In that case the user files will be on an encrypted disk image once they log out. Quote Link to comment Share on other sites More sharing options...
bstaud Posted April 23, 2010 Author Report Share Posted April 23, 2010 Good suggestion, Lennart. Two more data points: A wired connection fails the same way the wireless does. Secondly,Retrospect can see another much older Mac (OS X 10.6.3, Client 6.2.229) on that wireless network even when it is logged out. The Retrospect website says Win Server 7.7 uses a newer Mac Client, 6.3.028, so I installed that, but the problem still exists on that one brand new machine. Groping for what might be different, the only candidate I think of is that the problem iMac also has VMware , but it is Quit at logout time, and Retrospect is only looking for the Mac Boot volume anyway. Quote Link to comment Share on other sites More sharing options...
bstaud Posted April 23, 2010 Author Report Share Posted April 23, 2010 TO al* 's question, FileVault is not in use. But for future reference on other machines, I do need to find out how Retrospect handles FileVault spaces. I expect it is discussed here on the Forum somewhere. Quote Link to comment Share on other sites More sharing options...
Mayoff Posted April 23, 2010 Report Share Posted April 23, 2010 This is a know but that our engineers are working on to understand and fix. Quote Link to comment Share on other sites More sharing options...
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