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Lost registration, scripts, history, etc. recently - how to recover?


albert

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I just opened retrospect 8 Mac and was asked me to re-enter my serial number. I had to re-enter my retrospect serial number and all my scripts, history of B/U's, etc. are gone. There is a comment about this already being covered in another post but the link goes to the software update page where updates and the like are available. I don't see anything about this problem there and I am running the latest version of retrospect 8 for Mac on an intel mac. How can I recover all my scripts?

BTW, I never had this problem with previous versions of retrospect for the Mac.

thank you

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Maybe you should restore the preference file from a time machine backup? It's in /Library/Application Support/Retrospect (I guess). I think you should stop the Retrospect engine, before you restore that file. Of course, you could also try to restore from a previous RS backup, but time machine is ways easier ...

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I'm not running time machine since I thought retrospect 8 would be "better". I was able to rebuild a backup set from 2 weeks ago when I'm pretty certain that retrospect was working ok (since I ran a manual rather than scheduled backup). I replaced the 2 files and 1 folder containing the word retrospect (there were none containing iomega and one containing Dantz & retrospect) from this backup to my Preference folder in my user folder. This did not work so the retrospect data is stored somewhere else. I noticed that there are some retrospect files in the library folder in main folder of the startup disk, but that backup ran 8 days ago. Since there are retrospect files elsewhere on the computer such as in application support, I don't think it's worth randomly replacing files. Thanks for the suggestion although a no-go.

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RS is not better, it is completely different. TM and RS are very complementary! It is the BEST (I guess) solution to use both. RS for backups and TM for small accidents (like this one). As you see, you say eight days ago ... with TM this would be only hours ;-)

You should replace Library/Application Support/Retrospect/Config80.dat.

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replacing the Config80.dat file got all my saved scripts back.

Disk Warrior found a lot of problems with my startup disk so that probably caused the initial problem rather than Retrospect 8. Seems unlikely that Retrospect 8 could cause hard disk directory problems.

thanks

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