Mayoff Posted March 10, 2010 Report Share Posted March 10, 2010 Okay Russ, this was posted on twitter today: Finally! The Retrospect 8 User's Guide was just sent to the Web team. It should be available within a few hours at http://bit.ly/auK52C. Quote Link to comment Share on other sites More sharing options...
rhwalker Posted March 10, 2010 Report Share Posted March 10, 2010 Okay Russ, this was posted on twitter today: Finally! The Retrospect 8 User's Guide was just sent to the Web team. It should be available within a few hours at http://bit.ly/auK52C. Robin, could you please define "few" in EMC terms? That tweet was posted 13 hours ago. My dictionary has a definition of "not many; a couple; two or three". Eric Ullman's post of August 21, 2009, said "about a month", and that was six and a half months ago. Just trying to get calibrated. I understand that you are not the gating item. Russ Quote Link to comment Share on other sites More sharing options...
Mayoff Posted March 10, 2010 Author Report Share Posted March 10, 2010 It is already posted. You will find the link in the product announcements of the forum and in the KB documentation page. Quote Link to comment Share on other sites More sharing options...
rhwalker Posted March 10, 2010 Report Share Posted March 10, 2010 Thanks, Robin. It wasn't up when I checked a few [sic] minutes ago when I made my post above, but I see you have now put it in the KB. Time to do some reading... Thanks. Russ Quote Link to comment Share on other sites More sharing options...
dstranathan Posted March 10, 2010 Report Share Posted March 10, 2010 Thanks Mayoff. Will it be available in the original location that your posted? Is there a reason that its not? Quote Link to comment Share on other sites More sharing options...
Mayoff Posted March 10, 2010 Author Report Share Posted March 10, 2010 It is the first article in the knowledgebase. http://kb.dantz.com Quote Link to comment Share on other sites More sharing options...
scsctech Posted March 10, 2010 Report Share Posted March 10, 2010 hallelujah! Quote Link to comment Share on other sites More sharing options...
CallMeDave Posted March 10, 2010 Report Share Posted March 10, 2010 So if (when?) we find behavior in the program that's inconsistent with the documentation, is it a bug in the program or an error in the manual? For example: Repairing a Media Set Page 233 Step #5 "Click to select the Media Set member in the dialog, then click Next. [color:purple]The Media Set member appears in the Repair dialog.[/color]" No, it doesn't. Dave Quote Link to comment Share on other sites More sharing options...
CallMeDave Posted March 11, 2010 Report Share Posted March 11, 2010 Rebuilding a Media Set Page 235 Step#8 "Navigate to your desired location, select the folder, then click Rebuild. [color:purple]Retrospect begins a Recatalog operation[/color]..." No mention of the mysterious "This is an existing Media Set, do you want to replace it? [color:gray]Cancel[/color]/[color:blue]Rebuild[/color]" dialog, that seems to show up even if the selected folder does not already contain a Catalog file with the same name Quote Link to comment Share on other sites More sharing options...
rhwalker Posted March 11, 2010 Report Share Posted March 11, 2010 Think of the Users Guide as a wish list. Quote Link to comment Share on other sites More sharing options...
Mayoff Posted March 11, 2010 Author Report Share Posted March 11, 2010 Some mistakes may exist in the user's guide. We will correct them. Quote Link to comment Share on other sites More sharing options...
rhwalker Posted March 11, 2010 Report Share Posted March 11, 2010 So if (when?) we find behavior in the program that's inconsistent with the documentation, is it a bug in the program or an error in the manual? Some mistakes may exist in the user's guide. We will correct them. I guess that answers that question. Russ Quote Link to comment Share on other sites More sharing options...
Maser Posted March 11, 2010 Report Share Posted March 11, 2010 Hey, feel free to point out the mistakes/inconsistencies. I've already submitted a couple... Quote Link to comment Share on other sites More sharing options...
CallMeDave Posted March 12, 2010 Report Share Posted March 12, 2010 I've already submitted a couple... To where??? Quote Link to comment Share on other sites More sharing options...
alabay Posted March 12, 2010 Report Share Posted March 12, 2010 Translations in work? E.g. German? Veeery curious about this piece of (non)paper. I hope there will be an update correcting some of these grand bugs we are aware. Quote Link to comment Share on other sites More sharing options...
Maser Posted March 12, 2010 Report Share Posted March 12, 2010 I've already submitted a couple... To where??? Directly to EMC. Robyn reads the forums. Maybe make a new forum topic called "Mistakes in the User's Guide" and he'll read it there? Quote Link to comment Share on other sites More sharing options...
Mayoff Posted March 12, 2010 Author Report Share Posted March 12, 2010 This thread is fine, we are watching it. Quote Link to comment Share on other sites More sharing options...
CallMeDave Posted March 12, 2010 Report Share Posted March 12, 2010 Directly to EMC. Meenie. Quote Link to comment Share on other sites More sharing options...
matsakis Posted March 28, 2010 Report Share Posted March 28, 2010 Here's a user's guide frustration. I've been really wanting to understand the semantics of script rules, but the user's guide doesn't do much more than provide the names that I can read off in the dialog box (ch 7 "Adding or Editing Rules" pg 208-212). For instance, what is the difference between "Mac Path" and "Unix Path". At first I thought that the "unix path" was the path of the file with slashes and the "mac path" the path with colons, but experimentation led me to discover that the mac path (probably?) only applies to Mac computers and should use slashes as well. Also, some guidance on how to deal with spaces and unusual characters in paths would be useful. Some more guidance on the meaning of "folder name is blah" would be useful. I assumed this to mean "exclude all folders whose name is blah (and everything below)" but it seems to mean "exclude files in folders that are named blah" but blah would be backed up and folders beneath blah also? Some examples of these rules would be really useful. Also, what does the option for a name that "is like" some value mean? How close does it have to be before it's included in the rule? Quote Link to comment Share on other sites More sharing options...
rhwalker Posted March 29, 2010 Report Share Posted March 29, 2010 The Retrospect Windows Users Guide is useful on these points, but requires some translation. My suspicion is that the Retrospect Mac Users Guide is what it is because the tech writer couldn't make stuff work for verification because of the bugs, so it was left ambiguous and minimalist. Like Retrospect 8, I view the Users Guide as a work in progress. I remain hopeful that both will improve with time. Russ Quote Link to comment Share on other sites More sharing options...
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