mikebk Posted December 27, 2009 Report Share Posted December 27, 2009 I'm getting an error each time I do a recyle backup: xpmlStoreMetadata: couldn't copy file "C:\Users\mbk\NTUser.Dat" to the state folder "C:\ProgramData\Retrospect\RtrExec.dir\Exec\State\MetaInfo\writer0008\comp0000\file0003", osErr -1020, error -1001. I suspect this may be related to the use of an NTFS junction point to move my user profile to a data partition in order to separate operating system and data. I did find another post (http://forums.dantz.com/showtopic.php?tid/24957/) here reporting the same error where a Vista created junction point was used to map \users over "C:\Documents and Settings". I'm using Retrospect 7.7 under Windows 7. Any advice? Thanks Mike Quote Link to comment Share on other sites More sharing options...
Mayoff Posted December 27, 2009 Report Share Posted December 27, 2009 how much free spaces does the C: disk have? Quote Link to comment Share on other sites More sharing options...
mikebk Posted December 28, 2009 Author Report Share Posted December 28, 2009 C: shows 37 GB of 58 GB free. Mike Quote Link to comment Share on other sites More sharing options...
mikebk Posted December 29, 2009 Author Report Share Posted December 29, 2009 I've tried running the backup from the Administrator account (to see what would happen if NTUser.dat wasn't loaded). There were no error messages this time. Is this likely to be a usable backup? Incidentally, neither help nor the knowledgebase say anything about NTFS junction points. Do you know how Retrospect deals with them? Thanks Mike Quote Link to comment Share on other sites More sharing options...
mikebk Posted January 7, 2010 Author Report Share Posted January 7, 2010 Does anyone have any advice? Thanks Mike Quote Link to comment Share on other sites More sharing options...
Guest Posted January 8, 2010 Report Share Posted January 8, 2010 OS Error -1020 is a Windows sharing violation. Another app/process has the file open for exclusive access, so Retrospect receives an error. I see these daily since updating to Windows 7 + Retrospect 7.7. Quote Link to comment Share on other sites More sharing options...
mikebk Posted January 10, 2010 Author Report Share Posted January 10, 2010 Did you upgrade to Win7 on the same computer? Is the error reported only on users that are logged in while the backup is running? In Windows explorer does the affected users' profile in C:\Users have what looks like shortcut icon (diagonal arrow overlaid on the folder icon)? This may indicate that a junction point is involved. If so, your problem may be caused by the same thing as mine. It would be interesting to see if you still get the error if you run the backup using a user whose profile doesn't have the arrow. Hope this helps. Mike Quote Link to comment Share on other sites More sharing options...
Guest Posted January 15, 2010 Report Share Posted January 15, 2010 No, this was a fresh install. Only my user's NTuser.dat file is locked. My user's profile's icon shows a lock, not an arrow (no junction). Quote Link to comment Share on other sites More sharing options...
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