7.7 questions: Does 7.7 Fix "Activity Monitor" or NAS failures?

[curioffl]

Hi.

 

Does Retrospect 7.7 prevent that blue-box thing coming up in a Terminal Services connection instead of the Retrospect panel (which has forced me to leave a logged in session and explain its presence to the clients for whom I have recommended this software ever since it appeared one day/upgrade) (and, heaven forbid, change it to an "assume session" model if it's clicked in a different ts session)? (Please please please? Could anything have been more requested in any version upgrade ever?)

 

Also, it has come to my attention that Retrospect does not appear actually to work (over the long haul) with NAS boxes. (Eventually it just fails and says your catalogs are corrupt and that your NAS doesn't contain any information to fix them... unless you physically bring the NAS to the Retrospect machine and plug it in via USB (some kind of timeout I think). Any chance this (extremely basic functionality of a backup software I think) is corrected with 7.7?

 

http://forums.dantz.com/showtopic.php?tid/28527/post/121946/#121946

 

http://forums.dantz.com/showtopic.php?tid/31983/

 

Also, how much is an upgrade if we are using 7.6? And is there an EoL for 7.6 (I will have to inform clients of the price and options, etc.)?

 

thx

 

Curio

[Richy_Boy]

I don't see any NAS (over CIF) problems using Retrospect 7.6. In fact, I used to get them on direct SATA backups, possibly more often! (It is a problem in general though).

Not sure if it helps, but your NAS box may have an option for controlling the number of sessions the protocol can utilise. I run a couple of ReadyNAS boxes and found ESX3i kept throwing a wobble due to this over NFS...

 

You can get a price for the 7.7 upgrade by heading to the RS website and putting in your license keys. It's a bit of a weird process, but I guess it gives you an accurate price based on options/versions you currently have.

 

Rich

[curioffl]

Thanks, that's helpful. So it looks like our upgrades would be:

 

Multi Server $299 ($559 with a year of support)

Single Server $169 ($299 with a year of support)

Small Business Server Standard $119 ($249 with a year of support).

 

(we recommended Retrospect to two clients and maintain it, thus the three)

 

Do you happen to have any idea what we get for the money? Frankly just having the thing "assume session" instead of opening that bewilderingly useless blue-box thing would be worth $600 to me, but then it's not my money and the boss and clients will want to know specifically what they can expect for their money.

 

Thanks.

 

[rhwalker]

Do you happen to have any idea what we get for the money? Frankly just having the thing "assume session" instead of opening that bewilderingly useless blue-box thing would be worth $600 to me, but then it's not my money and the boss and clients will want to know specifically what they can expect for their money.

Here's Robin Mayoff's post to the retro-talk list today on this subject, perhaps it will help:

 

Date: Mon, 7 Dec 2009 15:10:23 -0500

From: Robin Mayoff

Subject: RE: Retrospect 7.7 for Windows Released

To:

 

Hi,

 

The following is from the Read Me document:

 

Windows 7 Support: Retrospect 7.7 provides support for Microsoft Windows 7 operating systems.

 

Retrospect Emergency Restore CD: Included with retail versions of Retrospect 7.7 is an Emergency Restore CD. If you purchased an electronic version of Retrospect, an image of the CD can be downloaded from the EMC Retrospect web site with the entry of a valid license code.

 

Please refer to the Retrospect 7.7 User's Guide Addendum for additional information on using the Emergency Restore CD.

 

VMware Consolidated Backup Integration: Retrospect 7.7 Disk-to-Disk and above integrate with VMware Consolidated Backup (VCB), allowing you to back up virtual machines without suspending them or shutting them down.

 

For additional information on VCB integration please refer to the Retrospect 7.7 User's Guide Addendum.

 

64-bit Support: Retrospect 7.7 takes full advantage of 64-bit processors. The Retrospect installer will automatically install either the 32-bit or 64-bit application based on the operating system that is running.

 

Bug fixes including AD 2008 and some exchange fixes.

 

Uses with ASM contracts will get free upgrades. We typically will send you info automatically or you can call customer service.

 

Thanks

Robin

Here's a link to the Read Me document:

Retrospect 7.7 for Windows Read Me

 

Hope this helps,

 

Russ