nick_jones Posted November 9, 2009 Report Share Posted November 9, 2009 Hi, We have 3 sites running Retrospect Multi Server 7.6.123 with applied Hotfix 7.6.2.101 Our environment uses AD and exchange 2003. One of the retrospect servers keeps closing outlook whilst the back up is running, during the backup outlook will not open again. It does not happen on 2 of the 3 servers so immediately appears to be a localised configuration issue, i have compared the settings between the servers and am unable to spot the difference. The client event log doesn't show any warning's / errors or even simply an event for this and the Retrospect log shows :- File "C:\Documents and Settings\anyone\Local Settings\Application Data\Microsoft\Outlook\archive.pst": different modify date/time (set: 09/11/2009 09:30:37, vol: 09/11/2009 09:35:52) I thought this was related to a change in the .PST during the backup and upon verification however this does not seem to be true. Has anyone ever seen this or know the fix? Quote Link to comment Share on other sites More sharing options...
Lennart_T Posted November 9, 2009 Report Share Posted November 9, 2009 It's backup script option. See attached screenshot. Quote Link to comment Share on other sites More sharing options...
nick_jones Posted November 9, 2009 Author Report Share Posted November 9, 2009 Fantastic! Thank you very much! Though one more leading from that - Do i then need to enable "Backup Open Files" in order to capture the .pst ? Quote Link to comment Share on other sites More sharing options...
nick_jones Posted November 9, 2009 Author Report Share Posted November 9, 2009 Ah, please disregard that latter question! Brilliant work - thanks very much for the help! Quote Link to comment Share on other sites More sharing options...
Lennart_T Posted November 10, 2009 Report Share Posted November 10, 2009 Do i then need to enable "Backup Open Files" in order to capture the .pst ? For others reading this thread in the future: Yes, you should enable "Backup Open Files". Quote Link to comment Share on other sites More sharing options...
mutu26 Posted March 27, 2010 Report Share Posted March 27, 2010 Hi, We have 3 sites running Retrospect Multi Server 7.6.123 with applied Hotfix 7.6.2.101 Our environment uses AD and exchange 2003. One of the retrospect servers keeps closing outlook whilst the back up is running, during the backup outlook will not open again. It does not happen on 2 of the 3 servers so immediately appears to be a localised configuration issue, i have compared the settings between the servers and am unable to spot the difference. The client event log doesn't show any warning's / errors or even simply an event for this and the Retrospect log shows :- File "C:\Documents and Settings\anyone\Local Settings\Application Data\Microsoft\Outlook\archive.pst": different modify date/time (set: 09/11/2009 09:30:37, vol: 09/11/2009 09:35:52) I thought this was related to a change in the .PST during the backup and upon verification however this does not seem to be true. Has anyone ever seen this or know the fix? I have heard about a lot of softwares which works with emails,but one of them was surprised me. Reason of I downloaded it and tried,but the tool restored all my old corrupted emails for a minute and performed it for free - open .pst file without outlook. I learnt how the tool retrieved all emails as a set of files in *.vcf, *.txt and *.eml format. Besides I I advised it my friends and some of them said that the tool was quite good and easy to use. Quote Link to comment Share on other sites More sharing options...
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