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Getting Error 541 Client not installed or does not run.


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We are using 6.1.230 on a Mac Mini (10.4.11 1,66 GHz Intel Core Duo) to Backup our network.

With one client (Version 6.2.234 – Mac Mini OS X 10.5.7, 1,66 GHz Intel Core Duo) we have got the problem that it is visible in the network but when backup starts it shows always Error 541.

We have re-installed the client. This made everything run properly for two weeks but now the error is back.

Has anyone an idea what we can do?

 

Regards

Prodrive

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We have re-installed the client.

How did you do this? Did you just install over the previous installation, or did you use the installer program to uninstall first? If you didn't first uninstall, you should try that.

 

When Retrospect reports the 541 error, what status is displayed in the Retrospect Client window (on the client computer itself)?

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We have re-installed the client.

How did you do this? Did you just install over the previous installation' date=' or did you use the installer program to uninstall first? If you didn't first uninstall, you should try that.[/quote']

We used the uninstall feature from the installer.

 

When Retrospect reports the 541 error, what status is displayed in the Retrospect Client window (on the client computer itself)?

It shows that Retrospect client is on. Nothing else.

 

Regards

Prodrive

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