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Automatic updates - not working

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I have two servers, 7.6.111, running on XP Pro.


Under Help, Retrospect Updates, Check Now, it is never able to connect to get updates. It always returns could not connect to the automatic updates site.


I do not have any proxies. The firewall in XP is off as well.


Any suggestions?

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  • 2 weeks later...

I have opened up the firewall to the outside world for the Retrospect computer. All ports, TCP and UDP, are completely open. The windows firewall is also disabled on the XP Pro computer.


I am still unable to get the automatic updates to work.


What I am doing is going under Help to Retrospect Updates and click on Check Now.


If this issue is discussed in detail elsewhere, let me know. I have searched the forums and cannot find too much mention of it.

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