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Retrospect 8.0.608 Read Me

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EMC Retrospect 8.0 Read Me

Updated April 8, 2009—Build 608


This document contains important information about EMC Retrospect 8.0 for Macintosh. Please read it carefully.


The EMC Retrospect web site is regularly updated with the most recent support information for Retrospect and related products, including the following:

EMC Retrospect Support

Retrospect Updates




New features in EMC Retrospect 8.0

EMC Retrospect 8.0 system requirements

Tips and late-breaking information

Known issues with this release

Bugs fixed in this release

Upgrading from EMC Retrospect 8.0 (build 594)

Upgrading from EMC Retrospect 6.1

Upgrading from the EMC Retrospect 8.0 Beta

Uninstalling EMC Retrospect 8.0



New Features in EMC Retrospect 8.0

An all-new Mac OS X user interface employs standard Mac OS X interface elements, such as toolbars, scope buttons, search fields, etc.


Support for multiple processors/cores and improved throughput to storage devices results in improved performance across the board.


The Retrospect console and Retrospect engine are separate components, allowing management and control of multiple Retrospect servers from a single interface.


Retrospect Single Server and Multi Server can run multiple, simultaneous activities so that a restore can now be performed without interrupting active backups.


Disk Media Sets allow grouping of multiple direct- and network-attached disk resources into a single backup destination, with complete support for spanning backups across multiple disks. Disk Media Sets replace Removable Disk Backup Sets.

Periodic grooming of Disk Media Sets recovers space on the backup media by removing outdated files. Users can choose how many past backups to save.


New copy operations support staged backups, both disk-to-disk-to-disk (D2D2D) and disk-to-disk-to-tape (D2D2T), with Retrospect’s Smart Incremental and file-level deduplication technologies.


Custom reporting, filtering, and sorting are available in all views (Activities, Sources, Past Backups, Media Sets, etc.); a Dashboard provides at-a-glance status of the Retrospect server.


Wake-on-LAN support for Mac clients gives Retrospect the ability to wake Mac OS X clients from sleep immediately prior to a backup, resulting in improved energy efficiency and reducing costs.


Improved Windows client backup and restore protects system state, registry, and open files on Windows 2000/XP/Vista, Windows 2000 Server, and Windows Server 2003/2008. (Backup of open files, such as Outlook PST files and active databases with Retrospect Single Server and Multi Server requires the Windows Open File Backup add-on.)


Retrospect 8.0 supports more storage devices than previous Mac versions and now includes faster media slot scanning and automated cleaning tape support for tape libraries.


Built-in email notification, improved scheduling, and support for multiple network interfaces are some of the many additional new and improved features in Retrospect 8.0.


Retrospect 8.0 also introduces several important terminology changes:


Old Version 6.1 Terminology Version 8.0 Terminology

Backup Sets Media Sets

Subvolumes Favorite Folders

Selectors Rules

Duplicate Copy

Backup Server Script Proactive Backup Script

Source Groups Tags


Media Sets are backup destinations made up of one or more pieces of media (disk, optical, etc.).


Favorite Folders are user-defined folders that serve as backup sources and restore destinations.


Rules are used to filter files/folders/volumes for backup, copy, and restore operations. An example would be a rule that ignores files inside any folder named “Cache”. Rules can be created and modified in the Preferences window (Retrospect menu > Preferences...). The interface for creating rules is far improved over Retrospect 6.1.


Copy operations move files/folders from one location to another, retaining their format and folder structure. A copy script would be used to make a bootable clone of a Mac OS X startup disk.


Proactive Backup (formerly Backup Server) is Retrospect’s dynamically self-adjusting backup management system that automatically re-prioritizes sources based on their need for a backup and Media Set usage based on availability. Proactive Backup scripts are typically used to back up laptops that come and go from the network or to manage desktop/laptop backups where there are too many sources to protect within timeframe available.


Tags allow sources to be grouped by user-defined classifications, such as “Critical Systems,” “Accounting,” “3rd Floor,” and “Laptops.”



EMC Retrospect 8.0 system requirements


Macintosh computers that run Retrospect


Retrospect 8.0 console (manages the engine)

Intel processor

Mac OS X 10.5.5 or later

At least 1 GB RAM

50 MB hard disk space

The Retrospect console need not be installed on the same Mac as the Retrospect engine.


Retrospect 8.0 engine (performs backups and restores)

Intel processor

Mac OS X 10.4.11 or 10.5.5 or later

At least 2 GB RAM

10-15 GB of hard disk space for each concurrent activity

Storage for backups

Note: For the initial release of Retrospect 8, the Retrospect console and engine do not run on PowerPC machines; this ability will be added in a future update.


Mac OS X Clients

PowerPC G3, G4, or G5, or any Intel processor

Mac OS X or Mac OS X Server 10.3.9, 10.4.11, or 10.5.5 or later

RAM that meets Apple's guidelines for each OS

Note: Backing up Mac OS X Server clients requires Retrospect Multi Server or Retrospect Single Server with available Server Client Licenses.


Windows Clients

Pentium processor or later

Windows 2000, XP, or Vista; Windows 2000 Server, Windows Server 2003 or 2008

RAM that meets Microsoft's guidelines for each OS

Note: Backing up Windows Server clients requires Retrospect Multi Server or Retrospect Single Server with available Server Client Licenses.


Linux Clients

x86-based system running Red Hat Linux, Red Hat Enterprise Linux, SUSE Linux Desktop, SUSE Linux Professional, SUSE Linux Standard Server, or SUSE Enterprise Server operating system.

glibc version 2 or later

Note: In order to use the graphical user interface (GUI) to change options and preferences, Java version 1.2 or later is also required.


Storage Devices

Retrospect supports a wide variety of storage devices as the destination for backups, including hard drives (both direct- and network-attached), tape drives and libraries (connected via FireWire, SCSI, iSCSI, Fibre Channel), and removable disk drives. See the Retrospect Device Support Database for a complete list of supported tape drives and libraries. Backing up to optical media such as CD, DVD, and Blu-ray in the initial release requires manually activating this feature; please see below for details.



Tips and late-breaking information


Using Public/Private Key authentication with Retrospect Clients

Public/Private Key is a method by which Retrospect Clients running Mac OS X 10.4 or 10.5 can be logged into a Retrospect server automatically through use of matching encryption key sets. To use this new feature in Retrospect 8.0, follow the steps below.

1. Launch the Retrospect application and go to Preferences > Clients.

2. Click "Create keys...", enter a password of eight characters or more for key creation, then click Create. Retrospect may take up to a minute or more to generate the keys, depending on the speed of the computer.

3. If you want Retrospect to automatically log in clients with the proper public key, check "Automatically add clients".

4. In the Finder, locate the pubkey.dat file in /Library/Application Support/Retrospect/ and copy it into the folder named "public_key" provided with the Mac Client Installer.

5. Distribute or copy this public_key folder containing the pubkey.dat file along with the Retrospect Client 6.3 installer. As long as the public_key folder is located at the same level with the Client installer when the installer is run, the proper encryption keys (pubkey.dat, pubkey1.dat, pubkey2.dat,...,pubkey9.dat) will be installed on each client.

6. After installing the Retrospect Client software on each computer, they can be logged in (or will be automatically logged in, if that option was set) at the Retrospect server.


Activating optical device support in Retrospect 8.0

Optical device support is deactivated by default in Retrospect 8.0, because Retrospect 8.0 will lock out all other applications from being able to use the optical drive. To use an optical drive with Retrospect 8.0, you will need to open the following file with a text editor (such as TextEdit):


/Library/Application Support/Retrospect/RetrospectEngine.bundle/Contents/MacOS/retro.ini


Change the DisableOpticalDrivers setting from 1 to 0. Save the retro.ini file and use the Retrospect System Preferences pane to stop and restart the Retrospect engine. Note that Retrospect may not be able to see an optical drive that has been captured for use by VMware Fusion or Parallels.



Known issues with this release

For the most up-to-date information on known issues with Retrospect 8.0, please read the Retrospect Knowledgebase article on known issues. The following is a partial list of features or functionality that is not present in the first release of EMC Retrospect 8.0.


Retrospect 8.0 does not run on PowerPC-based Macs (though they can still be backed up as clients). PowerPC support is considered a key feature and is expected to be available in May, 2009 as part of a free update to version 8.0.


Complete documentation is not yet available. Retrospect 8.0 includes a What’s New and Getting Started Guide that covers many features, and the Retrospect website features a number of training videos. The completed Retrospect User’s Guide will be available for download soon.


Retrospect 8.0 cannot import configurations or read Backup Sets from previous Mac versions. Clients will need to be added, and scripts will need to be scheduled anew with version 8.0. However, Retrospect 8.0 does not overwrite/remove previous Retrospect editions during the installation process, so users who need to count on restores from legacy Backup Sets can simply maintain their previous installation of Retrospect. Users who choose to do so should ensure that the previous version’s schedules are disabled, so that two versions of Retrospect are not trying to back up the same computers or control the same device simultaneously.


Copy Backup scripts set to “Transfer selected backups” only transfer the first backup in the list. A fix is being investigated.


Sources cannot be reordered in standard backup scripts. Sources are backed up in the order that they were added to the script. Proactive Backup scripts will automatically adjust the order of computers being backed, assigning those least recently backed up the highest priority. This functionality is planned for a future release.


FTP backups are not yet supported in Retrospect 8.0. This functionality is planned for a future release.


Wake-on-LAN does not yet support Windows clients. This functionality is planned for a future release.


A bug in Retrospect 8.0 causes backup of Windows Server 2008 Active Directory to fail. A fix is coming soon.


Clients running Mac OS X 10.2.8 or Mac OS 9 are not backed up with this release. Support for these operating systems is being investigated.



Bugs fixed in this release

20050: Activity status shows “matching matching matching”

20087: unknown Windows OS error appears in log when backing up a Macintosh volume

20209: Huge delay/slowdown during compare pass

20218: Automatically added clients (via pub/priv key) aren’t tagged

20490: Update engine pop-up keeps popping up, even after clicking “Ok”

20508: Log: Message when not enough disk space

20510: Need “Tool Tips” for status icons

20684: Client version not updating with Refresh/speed test

20691: Corrupt character in operations log

20971: Use Small Icons setting lost after closing UI

21121: Compression stats not updating

21229: Disk catalog rebuild work flow is broken/confusing

21277: Finishing a tape catalog rebuild is a counter-intuitive

21315: Media Request window: Eject should not close dialog

21319: Member count doesn’t match members shown

21471: When a selected engine stops, console crashes

21494: Client Performance Speed Issues

21508: Adding/removing script schedules are lost if you click onto another main tab directly after creating/removing

21543: Crash after media request

21569: Restore Assistant: Search for files in media sets - always restoring into new folder

21709: Private files/folders broken with Mac Client

21715: Hang when erasing VXA FW Tapes

21716: Updating multiple clients displays volumes not clients

21725: Confusion with Fast catalog rebuild and Grooming settings

21734: Add recognition for IBM HH LTO3

21736: Add recognition for IBM HH LTO4

21744: Hang with Tandberg T24 library

21746: Crash trying to add NAS device

21753: Tape Media Request pointing to disk drives

21769: Add recognition for NEC library T16A2

21770: Restore Assistant: Find Files’ Select Media Set loses highlight every 4s

21771: Lists with “Browse” button should respond to double-click

21772: Browse Backup window should be a sheet in Restore Assistant and Past Backups

21787: Add Media Set: “Add Share...” button in Browse window not correctly anchored

21789: Extremely slow scanning of Mac client volume

21795: Media Set > Summary > Overview and Details not matching re: members

21801: Add recognition for Iomega Slimtype DVD A

21803: Error -703 unknown when trying to access a Media Set

21809: Add recognition for Tandberg LTO HH drives OEM’d from HP

21810: Add recognition for Fujitsu Siemens 2nd Gen FibreCAT TX24 S2 and TX48 S2

21814: Data Loss bug when erasing library slots

21823: server launched unexpectedly

21835: Update the ‘nice’ value to 0 to respect Intel Core Solo Macs



Upgrading from EMC Retrospect 8.0 (build 594)

Perform the following steps to upgrade a Retrospect 8.0 install to the current version.

1. Drag the EMC Retrospect 8 Management Console folder to your Applications directory. Please note: If you have already installed the Retrospect console update through Retrospect’s automatic update feature, you may skip this step and continue with step 2.

2. Double-click the Install Retrospect Engine icon to update the engine.



Upgrading from EMC Retrospect 6.1

Because Retrospect 8.0 does not read Backup Sets created with previous Mac versions, the installation process does not overwrite or remove existing Retrospect 6.1 (or earlier) installations. It is recommended that you continue to maintain your existing Retrospect installation to perform restores from legacy Backup Sets.


To keep your existing Retrospect 6.1 (or earlier) installation and prevent that version’s scripts from automatically running, take the following steps:

1. For each backup, duplicate, and restore script with a schedule, edit the script’s schedule and check the box to “Skip scheduled executions.” Enter a date that is several years in the future.

2. For each Backup Server script, edit its schedule and set the schedule to never active.


Should you instead wish to remove your previous installation of Retrospect, locate the disk image containing the installer for your current Retrospect installation (or download it from the EMC Retrospect website) and follow these steps:

1. Double-click the Install Retrospect icon and provide your password and agreement to the license.

2. Choose Uninstall from the Easy Install pop-up menu.

3. Click the Uninstall button and follow the on-screen instructions.



Upgrading from the EMC Retrospect 8.0 Beta

Perform the following steps to upgrade from any Retrospect 8.0 Beta to the release version:

1. Delete the following beta Config files and the Retrospect console preferences.

/Library/Application Support/Retrospect/Config80.bak

/Library/Application Support/Retrospect/Config80.dat


2. Drag the Retrospect Beta application to the trash.

3. Install the Retrospect 8.0 console and engine normally.

4. Create new Media Sets for use with Retrospect 8.0.



Uninstalling EMC Retrospect 8.0

To remove EMC Retrospect 8.0, follow the steps outlined below.

1. The Uninstaller preserves Config files (which contain the database of logged-in clients, scripts and schedules, and general Retrospect engine preferences), the Retrospect console’s preferences, and all Media Set Catalog files (which keep track of what files are backed up to each Media Set). If you instead want to completely remove all of these settings and Catalogs, delete the following files and folders:

/Library/Application Support/Retrospect/Catalogs/

/Library/Application Support/Retrospect/Config80.bak

/Library/Application Support/Retrospect/Config80.dat


2. Open the EMC Retrospect 8 application folder and double-click the Uninstall Retrospect 8 icon to run the uninstaller.



©2009 EMC Corporation. All rights reserved.

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