rausch Posted March 29, 2009 Report Share Posted March 29, 2009 I've run into several issues with the released product. I really appreciate the trial key opportunity. Problem #1 Preference Pane won't stop engine: 3/29/09 12:47:24 PM [0x0-0x12d12d].com.apple.systempreferences 2009-03-29 12:47:24.756 Retrospect[39872:913] Retro Prefs Pane Helper: stop_server 3/29/09 12:47:24 PM [0x0-0x12d12d].com.apple.systempreferences launchctl: Error unloading: com.retrospect.RetroEngine Force Quit RetroEngine and start from the prefpane revives it. Problem #2 Engine shows up multiple times Retrospect Engine server name shows multiple times in GUI main window, and in preferences window. Removing one just has it pop back again. This symptom went away after a force-quit/restart of the engine. Problem #3 Client scanning problems Client backup stopped arbitrarily with no explanatory error in the log without giving "Remaining" message. Started back up again on proactive script schedule, taking more than 8 hours to not completely scan files on the remote client until stopped. + Normal backup using ProActive Clients at 3/28/2009 4:03 PM (Execution unit 1) To Media Set Palindrome 1... 3/28/2009 4:03:43 PM: Copying Macintosh HD on Pants /* lots of can't read errors from cache files */ 3/28/2009 10:34:18 PM: Snapshot stored, 615.4 MB 3/28/2009 10:35:23 PM: Comparing Macintosh HD on Pants /* lots of compare errors because it copied cache and syncservices files */ 3/29/2009 1:47:39 AM: 158 execution errors Completed: 364973 files, 106.2 GB Performance: 438.2 MB/minute (356.5 copy, 568.6 compare) Duration: 09:43:54 (01:28:00 idle/loading/preparing) Can't access volume EMC Retrospect 8 on Pants, error -1101 ( file/directory not found)EMC Retrospect 8 on Pants, error -1101 (%s)] 3/29/2009 1:48:02 AM: Execution incomplete Total performance: 438.2 MB/minute Total duration: 09:43:54 (01:28:01 idle/loading/preparing) + Normal backup using ProActive Clients at 3/29/2009 2:18 AM (Execution unit 1) To Media Set Palindrome 1... 3/29/2009 2:18:14 AM: Copying Macintosh HD on Pants 3/29/2009 12:47:06 PM: Execution stopped by operator Duration: 00:00:22 (00:00:22 idle/loading/preparing) Problem #4 Error messages in log are not explained. What is the difference between read errors -1101, -1012? What is the difference between compare errors "didn't compare" and "different data size". Problem #5 Rule "All Files Except Cache Files" copies /Users/*/Library/Caches. Problem #6 Client performance is unusable. Local performance is poor. Client performance is reported as 200-600MB/min. Under Retrospect version 6.1.230, speeds between the same server and client computers are 1600-1800MB/min for first backup. This is consistent with beta 5 performance, and not useful for larger numbers of clients. Local drive to local media set is also under 1000MB/min, and drops to under 10MB/min at times during simultaneous backup. Problem #7 Send Test E-Mail button in preferences produces no email, and no log entry, even with SetNetworkLogging=7 in the bundle retro.ini. Problem #8 Options for Disk Media Set (catalog compression, grooming) grayed-out. See screen shot attached. I made a second Media Set, and that one had the options enabled. Problem #9 CPU Usage > 90% when scanning files. How about a little "niceness" when scanning files? The computer is almost unusable for significant stretches of time. I suspect this has something to do with the client performance/scan failure described in problem #3. Configuration Info: Fresh install of version 8.0.594.1, used uninstall script to remove Beta. Uninstalled, restarted, installed client, restarted. Server is Mac OS X Server 10.5.6, Client is Mac OS X 10.5.6. Both computers are MacBook Pro (Early 2008) 2.6GHz, 4GB RAM. Quote Link to comment Share on other sites More sharing options...
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