newuser Posted August 19, 2002 Report Share Posted August 19, 2002 I just bought the new Yamaha crw f1 drive. It was shipped with Retrospect Express 5.6. However, the program did not recognize the drive. How can I get it to do so? Link to comment Share on other sites More sharing options...
Mayoff Posted August 19, 2002 Report Share Posted August 19, 2002 Unfortunately Dantz has not completed qualification testing for this device and it is not yet supported. We have notified Yamaha of this but a handful of product bundles have reached the retail channel. You can do several things: 1) Return the drive to the vendor, requesting a different Yamaha drive that we currently support: http://www.dantz.com/index.php3?SCREEN=compatibility_list 2) If you have Retrospect 6.0 you can try the new Auto-Configurator tool which can build a device driver on the fly. Keep in mind that CD's created with this tool may not be readable when a final Yamaha driver is released for that device: http://www.dantz.com/index.php3?SCREEN=kbase&ACTION=KBASE&id=27637 Link to comment Share on other sites More sharing options...
newuser Posted August 19, 2002 Author Report Share Posted August 19, 2002 Thanks for the quick reply. In your experience, how long does it take for the qualifying process to finish and where do I get the patch, from Dantz or Yamaha? I like this fast drive and would like to keep it if possible. Link to comment Share on other sites More sharing options...
Mayoff Posted August 19, 2002 Report Share Posted August 19, 2002 Drive qualification can take a few weeks or a few months. It all depends on a device. We can not provide a time frame. The driver, when released would come directly from Dantz. Link to comment Share on other sites More sharing options...
newuser Posted August 26, 2002 Author Report Share Posted August 26, 2002 I just check Dantz's list and see that Retrospect Express 5.6 now supports the drive. Great work you guys. However, it requires update 3.1.105. Is this the update currently available on Dantz's web site? I downloaded it but could not find its version. In addition, where did you find firmware 1.0c? Mine came with v1.0b and I can not find v1.0c at Yamaha's website. Link to comment Share on other sites More sharing options...
lv2ski Posted August 27, 2002 Report Share Posted August 27, 2002 The Yamaha RDU has been posted on the ftp site. Here is the URL to download the file: ftp://ftp.dantz.com/yamaha/yamaha_rdu31.exe Link to comment Share on other sites More sharing options...
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