ind040 Posted November 13, 2008 Report Share Posted November 13, 2008 Good morning: I am evaluating Retrospect Multi-Server addition. I am running the client on a Windows 2000 File Server. Currently, I get two errors: 1)Roff is not installed on this system, the volume will not be frozen. 2)Can't use Open File Backup option (disk/server) error - 1012 (feature unsupported). Sounds like I am missing a component? Is there any additional debugging that can be done? Thank you- Bill Quote Link to comment Share on other sites More sharing options...
Mayoff Posted November 14, 2008 Report Share Posted November 14, 2008 Do you have a license for the open file backup add on? You may have another program installed that is using a filter driver. WIndows does not support more then one filter driver. Quote Link to comment Share on other sites More sharing options...
ind040 Posted November 14, 2008 Author Report Share Posted November 14, 2008 Mayoff: Thank you for your reply. Open File does have a temp. license. Veritas does occupy the same system as the client,...however, what I did do was pull down the installer again, uninstalled and reinstalled- viola. I now get a new error (3047)..super. I will create a new thread. Thank you! B Quote Link to comment Share on other sites More sharing options...
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