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Error -3681 - Backup is already active


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Problem Overview - Following a reboot of windows server the backup runs fine one time. All subsequent backups fail with 'Error -3681 Backup is already active. If the server is rebooted all works again without issue... once!

 

Environment

- Windows Server 2003 R2 Standard SP2, fully patched.

- Retrospect 7.6.111 with Exchange Backup Add-on.

- Exchange Server 2003 SP2.

- All above on one machine.

 

Log Extract (both success & fail);

+ Normal backup using dub-exchange at 02/11/2008 21:00 (Execution unit 1)

* Resolved container Exchange Server to 1 volumes:

First Storage Group

To Backup Set exch-bup-set1...

 

- 02/11/2008 21:00:00: Copying First Storage Group

Backup type: Full

HrESEBackupSetup(0c80001f9) -- Backup is already active.

 

Trouble reading files, [color:red]error -3681 (Backup is already active)[/color]

02/11/2008 21:00:12: Execution incomplete

Remaining: 3 files, 1.6 GB

Completed: 0 files, zero KB

Performance: 0.0 MB/minute

Duration: 00:00:12

 

Exit at 03/11/2008 19:10

 

+ Retrospect version 7.6.111

Automatically launched at 03/11/2008 21:00 in user account \dubretrospect

+ Driver Update and Hot Fix, version 7.6.1.101

 

+ Normal backup using dub-exchange at 03/11/2008 21:00 (Execution unit 1)

* Resolved container Exchange Server to 1 volumes:

First Storage Group

To Backup Set exch-bup-set1...

 

- 03/11/2008 21:00:45: Copying First Storage Group

Backup type: Full

HrESEBackupInstanceEnd(0c7ff0fa4) -- Functions called in an invalid sequence. [color:purple][Not sure if this is an issue or not][/color]

 

03/11/2008 21:09:35: Comparing First Storage Group

03/11/2008 21:10:05: [color:red]Execution completed successfully[/color]

Completed: 3 files, 1.6 GB

Performance: 338.1 MB/minute (178.8 copy, 3201.0 compare)

Duration: 00:09:19 (00:00:10 idle/loading/preparing)

 

Exit at 04/11/2008 11:48

 

 

Thanks in advance for all help and advice. I have been using Retrospect for 15+ years on both Macs & PC.

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This error comes directly from the exchange server. Exchange thinks that the backup is still running even though the exchange server has told Retrospect the backup was completed correctly.

 

HrESEBackupInstanceEnd(0c7ff0fa4) -- Functions called in an invalid sequence. [Not sure if this is an issue or not]

 

This probably part of the problem.

 

What does the Windows event log report on the exchange server?

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Here are the logs for the duration of the backup;

 

Event Type: Information

Event Source: ESE

Event Category: Logging/Recovery

Event ID: 210

Date: 03/11/2008

Time: 21:01:08

User: N/A

Computer: DUB-DC1

Description:

Information Store (4000) First Storage Group: A full backup is starting.

 

For more information, click http://www.microsoft.com/contentredirect.asp.'>http://www.microsoft.com/contentredirect.asp.'>http://www.microsoft.com/contentredirect.asp.'>http://www.microsoft.com/contentredirect.asp.'>http://www.microsoft.com/contentredirect.asp.'>http://www.microsoft.com/contentredirect.asp.'>http://www.microsoft.com/contentredirect.asp.'>http://www.microsoft.com/contentredirect.asp.'>http://www.microsoft.com/contentredirect.asp.'>http://www.microsoft.com/contentredirect.asp.'>http://www.microsoft.com/contentredirect.asp.'>http://www.microsoft.com/contentredirect.asp.

 

+++

Event Type: Information

Event Source: ESE

Event Category: Logging/Recovery

Event ID: 220

Date: 03/11/2008

Time: 21:01:08

User: N/A

Computer: DUB-DC1

Description:

Information Store (4000) First Storage Group: Beginning the backup of the file C:\Program Files\Exchsrvr\mdbdata\priv1.edb (size 1021 Mb).

 

For more information, click http://www.microsoft.com/contentredirect.asp.

+++

Event Type: Information

Event Source: ESE BACKUP

Event Category: Backup

Event ID: 907

Date: 03/11/2008

Time: 21:01:08

User: N/A

Computer: DUB-DC1

Description:

Information Store (4000) Backup data transfer method is shared memory (128kb).

 

For more information, click http://www.microsoft.com/contentredirect.asp.

+++

Event Type: Information

Event Source: ESE

Event Category: Logging/Recovery

Event ID: 221

Date: 03/11/2008

Time: 21:06:34

User: N/A

Computer: DUB-DC1

Description:

Information Store (4000) First Storage Group: Ending the backup of the file C:\Program Files\Exchsrvr\mdbdata\priv1.edb.

 

For more information, click http://www.microsoft.com/contentredirect.asp.

+++

Event Type: Information

Event Source: ESE

Event Category: Logging/Recovery

Event ID: 220

Date: 03/11/2008

Time: 21:06:34

User: N/A

Computer: DUB-DC1

Description:

Information Store (4000) First Storage Group: Beginning the backup of the file C:\Program Files\Exchsrvr\mdbdata\priv1.stm (size 108 Mb).

 

For more information, click http://www.microsoft.com/contentredirect.asp.

+++

Event Type: Information

Event Source: ESE

Event Category: Logging/Recovery

Event ID: 221

Date: 03/11/2008

Time: 21:07:08

User: N/A

Computer: DUB-DC1

Description:

Information Store (4000) First Storage Group: Ending the backup of the file C:\Program Files\Exchsrvr\mdbdata\priv1.stm.

 

For more information, click http://www.microsoft.com/contentredirect.asp.

+++

Event Type: Information

Event Source: ESE

Event Category: Logging/Recovery

Event ID: 220

Date: 03/11/2008

Time: 21:07:08

User: N/A

Computer: DUB-DC1

Description:

Information Store (4000) First Storage Group: Beginning the backup of the file C:\Program Files\Exchsrvr\mdbdata\pub1.edb (size 305 Mb).

 

For more information, click http://www.microsoft.com/contentredirect.asp.

+++

Event Type: Information

Event Source: ESE

Event Category: Logging/Recovery

Event ID: 221

Date: 03/11/2008

Time: 21:08:46

User: N/A

Computer: DUB-DC1

Description:

Information Store (4000) First Storage Group: Ending the backup of the file C:\Program Files\Exchsrvr\mdbdata\pub1.edb.

 

For more information, click http://www.microsoft.com/contentredirect.asp.

+++

Event Type: Information

Event Source: ESE

Event Category: Logging/Recovery

Event ID: 220

Date: 03/11/2008

Time: 21:08:46

User: N/A

Computer: DUB-DC1

Description:

Information Store (4000) First Storage Group: Beginning the backup of the file C:\Program Files\Exchsrvr\mdbdata\pub1.stm (size 108 Mb).

 

For more information, click http://www.microsoft.com/contentredirect.asp.

+++

Event Type: Information

Event Source: ESE

Event Category: Logging/Recovery

Event ID: 221

Date: 03/11/2008

Time: 21:09:21

User: N/A

Computer: DUB-DC1

Description:

Information Store (4000) First Storage Group: Ending the backup of the file C:\Program Files\Exchsrvr\mdbdata\pub1.stm.

 

For more information, click http://www.microsoft.com/contentredirect.asp.

+++

Event Type: Information

Event Source: ESE

Event Category: Logging/Recovery

Event ID: 223

Date: 03/11/2008

Time: 21:09:25

User: N/A

Computer: DUB-DC1

Description:

Information Store (4000) First Storage Group: Starting the backup of log files (range C:\Program Files\Exchsrvr\mdbdata\E00008A8.log - C:\Program Files\Exchsrvr\mdbdata\E00008A8.log).

 

For more information, click http://www.microsoft.com/contentredirect.asp.

+++

Event Type: Information

Event Source: ESE

Event Category: Logging/Recovery

Event ID: 224

Date: 03/11/2008

Time: 21:09:28

User: N/A

Computer: DUB-DC1

Description:

Information Store (4000) First Storage Group: Deleting log files C:\Program Files\Exchsrvr\mdbdata\E000087F.log to C:\Program Files\Exchsrvr\mdbdata\E00008A7.log.

 

For more information, click http://www.microsoft.com/contentredirect.asp.

+++

Event Type: Information

Event Source: Retrospect

Event Category: None

Event ID: 2

Date: 03/11/2008

Time: 21:10:05

User: \dubretrospect

Computer: DUB-DC1

Description:

Script "dub-exchange" completed successfully

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