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Can Retrospect use tape library IBM TS3100(FC)?

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Can Retrospect use tape library IBM TS3100(FC)?


I've already checked on emcinsignia.com that Retrospect can use IBM TS3100. When i implemented at customer site. Retrospect can only see tape drive in Storage Devices -> Status Tab, Retrospect found tape drive but can't found autochanger, so i try to check that what's wrong?







First - I check on device manager, Windows2003 saw tape drive & autochanger.

Second - I try to use NetWorker to check that it found this tape or not? Result is NetWorker found tape drive & autochanger and NetWorker can manage them.


So Please help to check for me that why Retrospect can't find autochanger to use many slots to backup my customer's data.

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