AWO Posted October 14, 2008 Report Share Posted October 14, 2008 I have 3 interfaces setup on our Retrospect 7.6 server for 3 different networks we have. All the backups are working fine and I can access the clients through Retrospect no problems. It shows the proper interface is being used and the IP addresses are correct. But, today when I'm trying to add a client on one of the networks the interface is showing "There are no Access Methods for this Interface. It cannot be used to communicate with backup clients." But like I mentioned before I'm not having a problem communicating with backup clients other than trying to add a new client. Anyone have any idea what is causing this or how to correct it? I can't even add a client using the client's IP address for some reason. Only 1 of the 3 interfaces is allowing me to browse to add clients. And of course the client I need to access is not on that network. Any help or suggestions would be great. Thanks. Quote Link to comment Share on other sites More sharing options...
AWO Posted October 15, 2008 Author Report Share Posted October 15, 2008 I tried to add a new interface to see what would happen. When I do and I get to the point to choose which interface to use, there is only 1 option. As I stated in the last post, there are actually 3 interfaces on that computer. And, all the backup clients that are on all 3 interfaces are being backed up nightly. It's as if Retrospect doesn't see the other 2 interfaces if asked to look for them, but remembers them from scripts I setup months ago. :angry2: Quote Link to comment Share on other sites More sharing options...
Mayoff Posted October 15, 2008 Report Share Posted October 15, 2008 Does restarting the computer help? What happens if you hide the Retrospect folder in All Users\application data so that new preferences get created on the next launch? Quote Link to comment Share on other sites More sharing options...
AWO Posted October 15, 2008 Author Report Share Posted October 15, 2008 I restarted the computer a few times and it didn't change. I'll try hiding the folder like you mentioned and test that. Thanks for the reply. Quote Link to comment Share on other sites More sharing options...
AWO Posted October 15, 2008 Author Report Share Posted October 15, 2008 Well creating a new Retrospect preferences folder did fix the problem with Retrospect not seeing the different interfaces. Unfortunately it also made it so I'd have to setup the interfaces and all the scripts I created. Is there any way to copy the scripts from the other preferences folder to the newly created one? If not, that's a lot of work. :confused2: Quote Link to comment Share on other sites More sharing options...
Mayoff Posted October 15, 2008 Report Share Posted October 15, 2008 You must have had corrupt config files. You can try to restart the config75.dat file from an older backup. Quote Link to comment Share on other sites More sharing options...
AWO Posted October 15, 2008 Author Report Share Posted October 15, 2008 (edited) Excellent. I replaced the Config75.dat file from a .bak file and it's working perfectly now. Thanks a bunch! :banana: Edited October 15, 2008 by Guest Quote Link to comment Share on other sites More sharing options...
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