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Invalid activator code

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The backup server is an iMac running 10.5.5 (Retrospect V. 6.1.138). I backup 16 clients (license for 20) both Windows and Macs. Recently 3 of the windows users installed Retrospect Client 7.6 on their computer (which run Vista). Now I get the message client not visible on network. I tried to forget then new, each of them and when trying to set them up, I'm ask for an activator code. Seems it used to ask for a password. Will take any suggestions. Thanks, Jim

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