smportis Posted September 8, 2008 Report Share Posted September 8, 2008 (edited) I began to experience a random connection failure on one of my vista laptops (Home Pro) in v7.5. Some nights it would connect, and others it would not. For the past 4 nights, no connection. Troubleshooting it - I went to the Server (XP Home, v7.5), hit "Clients" and tried to view the client - I could "see" the client on the network, but it would not connect. Tried to delete and re-add. It added it, but would not connect. I could "Test" it at the ip address, and Server would see it, but would not connect. Then I went to the laptop, pulled up the v7.5 client, checked the version, downloaded 7.6 client, upgraded it - no connection. I then upgraded the 7.5 Server to 7.6, uninstalled the 7.5 client on the laptop, re installed it, and now the client is not seen on the Server, and the client is inactive (greyed out). What am I doing stupid here? I have 1 other vista laptop that is running fine, and 1 other XP client that is running fine - similar backup scripts each night. Thanks, Scott Edited September 8, 2008 by Guest Quote Link to comment Share on other sites More sharing options...
Mayoff Posted September 8, 2008 Report Share Posted September 8, 2008 Have you opened your firewalls to the Retrospect Client software? Quote Link to comment Share on other sites More sharing options...
smportis Posted December 31, 2008 Author Report Share Posted December 31, 2008 After upgrading both client and server to 7.6, it finally started to connect again. Still not sure why. Thanks for the reply. I failed to subscribe so never saw the response. Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.