Rollo Posted August 8, 2002 Report Share Posted August 8, 2002 Just FYI...don't know if this bug has been mentioned, but Retrospect 5 does not automatically launch when a script is scheduled to run on Jaguar build 6C115...which is supposedly the final build. I reinstalled it to no availl. It does however run the script as soon as Retrospect is started.. I'm sure a patch will be issued, but just wanted to point it out. Link to comment Share on other sites More sharing options...
Maser Posted August 8, 2002 Report Share Posted August 8, 2002 I believe the new client (5.0.536) that comes with Retro 6.0 for Windows works under Jaguar, though! that's good news initially! Link to comment Share on other sites More sharing options...
AmyJ Posted August 8, 2002 Report Share Posted August 8, 2002 Due to core structural changes between OS 10.1.x and 10.2, the current version of Retrospect will not be compatible with 10.2. We are actively working on a release of Retrospect which will fully support Apple's next big OS release, Jaguar 10.2. An exact date is not available at this time. We will announce the release when it becomes available. Link to comment Share on other sites More sharing options...
Rollo Posted August 8, 2002 Author Report Share Posted August 8, 2002 I figured you guys would fix it, but I just thought I'd throw my findings into the pot. thanks for responding. Link to comment Share on other sites More sharing options...
Rollo Posted August 18, 2002 Author Report Share Posted August 18, 2002 Is the fact that I'm always required to authenticate, even though I have that option turned off gonna be fixed? just curious... Link to comment Share on other sites More sharing options...
IrenaS Posted August 19, 2002 Report Share Posted August 19, 2002 Since no one's reported this as a problem, it's unlikely that it will be fixed Can you provide more details please? Has this always been the case? Have you tried reinstalling Retrospect? When are you still required to authenticate? Thanks. Link to comment Share on other sites More sharing options...
CallMeDave Posted August 19, 2002 Report Share Posted August 19, 2002 In reply to: Is the fact that I'm always required to authenticate, even though I have that option turned off gonna be fixed? A Scripted Backup that Executes when there is no current user logged in to the Aqua Finder will only prompt for authentication if a user clicks on a Retrospect window (from behind the login window). If you leave it alone the backup will proceed as expected. Dave Link to comment Share on other sites More sharing options...
Rollo Posted August 20, 2002 Author Report Share Posted August 20, 2002 Hi Irena... It started happening as soon as I installed OS 10.2. Retrospect asks for authentication every time it starts up. I repeatedly uncheck the box that says "Always Require Authentication" but it's to no avail. I even resinstalled Retrospect and ran the updater to 5.0.203, and the bug is still there. Link to comment Share on other sites More sharing options...
Mayoff Posted August 20, 2002 Report Share Posted August 20, 2002 As backup software, Retrospect requires intimate interaction with many of an OS's subsystems. With Jaguar -- Mac OS X 10.2 -- there are differences in the operating system that affect Retrospect. Dantz continues to work closely with Apple to complete a free update to Retrospect that will provide excellent support for Jaguar and Jaguar Server. In the meantime, customers who choose to upgrade to Jaguar immediately should be aware of the following: 1. An updated Retrospect client that functions properly under Jaguar is now available from the Dantz website. This new client allows computers running Jaguar to be backed up by Macintosh computers running Retrospect 5.0 under Mac OS 9 or 10.1.x, or by Windows computers running Retrospect 6.0. (Note: Owners of Retrospect 6.0 for Windows already have this client and need not take any action.) The Retrospect 5.0.536 client for Mac OS X is available at the URL below. ftp://ftp.dantz.com/pub/updates/client_mac_50536_installer.sit 2. Retrospect 5.0 cannot autolaunch because the RetroRun process crashes every time it is launched. This crash will be visible to any user who has turned on crash logging and crash reporting in Mac OS X's Console utility (located in /Applications/Utilities/). 3. Many SCSI card vendors will need to update their drivers in order for Retrospect to access attached SCSI devices under Jaguar. Our preliminary testing has shown that ATTO SCSI cards are well supported under Jaguar, but owners of other SCSI cards, including Adaptec models, will need to contact their SCSI card manufacturer for a driver update. At the current time, we are not aware of any such updates being available. Dantz is working hard to provide complete support for Jaguar. When we do, it will be with a solid product that offers the very best in reliability for safeguarding data under Mac OS X. Link to comment Share on other sites More sharing options...
CallMeDave Posted August 20, 2002 Report Share Posted August 20, 2002 In reply to: It started happening as soon as I installed OS 10.2. Retrospect asks for authentication every time it starts up. I repeatedly uncheck the box that says "Always Require Authentication" but it's to no avail. This is not what I observe. If I double-click the Retrospcet 5.0.205 icon, Retrospect will launch, then the RetroRun process will crash, but the Security preference is respected. Was this a clean install of OS X 10.2? Dave Link to comment Share on other sites More sharing options...
Rollo Posted August 20, 2002 Author Report Share Posted August 20, 2002 Yes, a complete reformat of the drive and clean install of OS 10.2. Link to comment Share on other sites More sharing options...
CallMeDave Posted August 20, 2002 Report Share Posted August 20, 2002 In reply to: If I double-click the Retrospcet 5.0.205 icon, Retrospect will launch, then the RetroRun process will crash, but the Security preference is respected Aack. I spoke too soon. If I quit and relaunch Retrospect, the Security preference setting is maintained. But, if I wait more then 15 seconds it resets itself. Although other times I can wait and it doesn't, but in those cases if I quit and restart right away it wants a password again. Good thing there's a fix coming! Dave Link to comment Share on other sites More sharing options...
bbarrish Posted August 27, 2002 Report Share Posted August 27, 2002 I'm slightly confused about the update that is compatible with Jaguar. I am currently using Retrospect Backup 5.0.205. The updater (5.0.536) is for the client and not plain Retrospect Backup, correct? With all of the different product names with similar version numbers, it's a little difficult to tell what's what and I just would like to get a straight answer from someone. Obviously Retrospect Backup does not autostart under 10.2. That much is clear. If I start it and just hide the app, Retrospect Backup 5.0.205 seems to work just fine, though I have not attempted a restore. If someone could please clear up the confusion for me, I would appreciate it. Sincerely, Brad Link to comment Share on other sites More sharing options...
CallMeDave Posted August 27, 2002 Report Share Posted August 27, 2002 In reply to: If someone could please clear up the confusion for me, I would appreciate it. The recently released OS X Client software (5.0.536) is described by Dantz as "works in Jaguar." But they note at least one compatibility issue (the Backup Server Defer doesn't work). And this same software was released as part of the Retrospect 6.0 (Windows) product weeks before Jaguar was even finished by Apple. The current shipping version of Retrospect (5.0.205) has issues with Jaguar. Dantz has noted that the RetroRun process will not run in OS X 10.2 (therefore no autostart). Here on the Forum someone reported that the program seems to ask for authentication even if you've configured it not to. But this version of Retrospect was released long before Jaguar was even announced by Apple. Dantz has said that they are working on releasing a free update. They usually release clients and applications together, so I would hope (and am expecting) fot them to come up with improvements to both when they're ready. Dave Link to comment Share on other sites More sharing options...
bbarrish Posted August 27, 2002 Report Share Posted August 27, 2002 Thanks Dave. I appreciate it (again). Cheers, Brad Link to comment Share on other sites More sharing options...
rsyester Posted August 27, 2002 Report Share Posted August 27, 2002 I too have had this problem since the preview version. I've reinstalled Retrospect, etc. When launching retrospect, it pops up a dialog that says you must authenticate to start retrospect. I'll uncheck the checkbox on that dialog for requiring authentication, and also go to the preferences:security section and uncheck the box there for requiring authentication, but I'm always required to authenticate when manually launching the app. Link to comment Share on other sites More sharing options...
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