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Retrospect Client warning backups not complete in over 7 days: but they do!

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I have several clients that use the Proactive backup feature. The schedules are set to backup a users profile every 2 days.


The feature itself works just fine and completes successfully each time... however, the clients keep getting a pop-up stating that it has been since xx/xx/xxxx since their last backup. As per the setting on the Retrospect Client, it shouldn't announce this until 7 days of missed backups have passed.


So clients who's backups have successfully completed (confirmed by checking the History tab) are getting this message.


I can disable this notification option: I really don’t want to do that.


Any ideas as to why it may be doing this?


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