twilson Posted August 6, 2002 Report Share Posted August 6, 2002 I am running Retrospect 5.0 on an OS X server. I am getting an error 525 (name/login conflict) for a client on an OS 9.2 machine. I have uninstalled/reinstalled the client several times and still get the error. The knowledgebase says just select the "forget" client button in the configuration window, but when I highlight this client the "forget" button goes away (or is grayed out). How do I get out of this situation? Thanks! Link to comment Share on other sites More sharing options...
AmyJ Posted August 8, 2002 Report Share Posted August 8, 2002 Make sure you are rebooting between attempts to reinstall the Retrospect client. Proper removal includes throwing away the Retrospect Client control panel, rebooting and then reinstalling. In the application: Try removing the client from: Configure > Clients. This will bring you to the Backup Client Database. Highlight the client, and hit the delete key on your keyboard. Link to comment Share on other sites More sharing options...
twilson Posted August 8, 2002 Author Report Share Posted August 8, 2002 Thanks Amy. I had already used the uninstall from the CD to remove the client, but I didn't know to use the delete key in the clients database. That did the trick and I am now able to see the new client. Thanks again. Link to comment Share on other sites More sharing options...
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