mbizer Posted June 30, 2008 Report Share Posted June 30, 2008 6.1.230 has just been released. What's new besides compatibility with the new universal binary version of Retrospect client? Quote Link to comment Share on other sites More sharing options...
Mayoff Posted June 30, 2008 Report Share Posted June 30, 2008 Nothing. It only adds support for the new client. Quote Link to comment Share on other sites More sharing options...
mbizer Posted June 30, 2008 Author Report Share Posted June 30, 2008 It shouldn't be slower in terms of throughput, should it? Quote Link to comment Share on other sites More sharing options...
Mayoff Posted June 30, 2008 Report Share Posted June 30, 2008 It should be about the same. Quote Link to comment Share on other sites More sharing options...
Arroz Posted June 30, 2008 Report Share Posted June 30, 2008 Hi! About this update, please note that you have a link pointing to the wrong page in the updates page (http://www.emcinsignia.com/supportupdates/updates/). When I click in "Retrospect 6.1.230 Installer" to get the description, I see a page about Retrospect 7 for Windows, and not the Mac version. Yours Miguel Arroz Quote Link to comment Share on other sites More sharing options...
Mayoff Posted June 30, 2008 Report Share Posted June 30, 2008 Thanks. It is a simple HTML error we will fix soon. Quote Link to comment Share on other sites More sharing options...
ghoffman Posted June 30, 2008 Report Share Posted June 30, 2008 I notice that on http://www.emcinsignia.com/supportupdates/updates/ the posting date for Retrospect Client for Macintosh 6.2.229 is 2006-05-04. Surely this is incorrect, given that this version was just announced. And while we are at it this page needs updating (says version is 6.1.138): http://www.emcinsignia.com/supportupdates/version/ Quote Link to comment Share on other sites More sharing options...
Mayoff Posted June 30, 2008 Report Share Posted June 30, 2008 Just a typo. It will get fixed. Quote Link to comment Share on other sites More sharing options...
pchernoff Posted June 30, 2008 Report Share Posted June 30, 2008 I installed this upgrade and now "Backup Server is broken. it is stuck at "Checking Media" action. Manual backups work fine. Quote Link to comment Share on other sites More sharing options...
Mayoff Posted June 30, 2008 Report Share Posted June 30, 2008 No changes to backup server have taken place in the new upgrade. I suspect another problem is causing this. Can you open the catalog file for the backup set from within Configure>backup Sets? What type of backup set is this? What operating system version? What is the destination media type? What is the location of the catalog file (assuming this is not a file backup set). Quote Link to comment Share on other sites More sharing options...
pchernoff Posted June 30, 2008 Report Share Posted June 30, 2008 Retrospect was failing to talk to the tape changer. I couldn't even perform a scan of the tapes. I pulled out the config file and I am now able to perform a scan of the tape changer, so I assume that there was some corruption in the config file. So I will do a little testing but I think I am going to need to rebuild very detailed an lengthy filters (rebuilding other parts of the config are pretty trivial). Mac OS X 10.4.11, PowerMac G4/867 MHz, 1GB RAM, Overland PowerLoader with HP LTO3 tape drive. I will do some testing to see if starting from a new config file fixes everything. Quote Link to comment Share on other sites More sharing options...
pchernoff Posted June 30, 2008 Report Share Posted June 30, 2008 >Can you open the catalog file for the backup set from within Configure>backup Sets? Yes. No problem. Quote Link to comment Share on other sites More sharing options...
Mayoff Posted June 30, 2008 Report Share Posted June 30, 2008 You can try to restore your config file from an older backup. Quote Link to comment Share on other sites More sharing options...
pchernoff Posted June 30, 2008 Report Share Posted June 30, 2008 I now think something else is going on, perhaps unrelated to the upgrade. I went back to the old preferences and Retrospect is scanning the tapes. I suspect it is looking for a blank tape (and there are no blank tapes in the drives), I will report back here when I can confirm if that might be the case. Quote Link to comment Share on other sites More sharing options...
pchernoff Posted June 30, 2008 Report Share Posted June 30, 2008 I can now confirm that after removing the config file everything works. I expect it to take me only 3 more hours to rebuild my config file. Quote Link to comment Share on other sites More sharing options...
pchernoff Posted June 30, 2008 Report Share Posted June 30, 2008 I was wrong, Retrospect is broken. I created some new scripts, and they insist that media is missing even though it is there. Time to give up on Backup Server and run scripts, know that laptops probably will not get backed up. Well, it has been time for a new solution for a long time. Quote Link to comment Share on other sites More sharing options...
Mayoff Posted June 30, 2008 Report Share Posted June 30, 2008 What happens with a new backup server script and a file backup set instead of the tape set? Does that work or does it fail? Quote Link to comment Share on other sites More sharing options...
pchernoff Posted June 30, 2008 Report Share Posted June 30, 2008 I just tried a new backup script. Same problem. It puts the wrong tape in the drive, and then the tape drive and tape change are idle. This happens even if the correct tape is in the drive. What do you mean by a "file backup set" instead of a "tape set"? Quote Link to comment Share on other sites More sharing options...
pchernoff Posted June 30, 2008 Report Share Posted June 30, 2008 OK, I've wasted the entire day on this. What is the best way for me to install the older client software on the Mac clients I have updated? Quote Link to comment Share on other sites More sharing options...
Mayoff Posted June 30, 2008 Report Share Posted June 30, 2008 This version included a new driver update. I would try to revert to the driver update you used before the update. http://kb.dantz.com/article.asp?article=7886&p=2 Quote Link to comment Share on other sites More sharing options...
pchernoff Posted June 30, 2008 Report Share Posted June 30, 2008 What is interesting is that a manual backup that I started before I left my office is working fine. The tape changer picked the correct tape. I will try to run a script later to night, or enable backup server, and see what happens. I will report back tomorrow. I will also try the driver update I was using. I meant to ask if I could do that (I don't assume that the older driver works with the newer version of Retrospect). Thank you for mentioning it. Quote Link to comment Share on other sites More sharing options...
pchernoff Posted July 1, 2008 Report Share Posted July 1, 2008 What I know so far: 1) No problems with manual backups. Retrospect instructs the tape changer to load the correct tape. 2) No problems with regular scripts (I ran a bunch last night). Retrospect instructs the tape change to load the correct tape. 3) Problem with Backup Server. The tape is not loaded (though it might go through and check every tape if I recently loaded the tape magazine), Action stays at "Checking media" and status for the sources alternates between "(Not yet determined)" and "Waiting for backup media". When viewing the Backup Server "Backup Sets" view, I see various tapes having the Media status (they are not in the magazine), a few say failed (I don't think I have any script for them yet) and the tape that is supposed to be used right now has the status of Ready. I am now wondering if part of the problem might be that the tapes are encrypted? Quote Link to comment Share on other sites More sharing options...
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