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Retrospect Hangs - cannot quit


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I have a Apple G5 Xserve running MacOSX Server 10.4.9

 

I am running Retrospect 6.1.138 with driver update 6.1.14.101

 

I have an ATTO scsi adapter and am backing up to a Quantum LTO2 Drive.

 

All testing seems to work OK. If I do Manual Backups/restores all seems fine.

When The nightly scheduled "FULL" backup runs, Retrospect just "hangs" and nothing happens. I then cannot quit Retrospect either using force quit, or quitting the process from the command line. I have to reboot the server to get it to respond.

 

Does anybody have any suggestions please?

 

 

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did you install the atto driver as root? there were issues, when you install the driver as normal admin.

as well, you can install atto-tools which will give you information about your drive.

when retrospect hangs, i usually kill the launchcfma process (in Tiger) and normally don`t have to restart the computer, just restart retrospect and update the catalog file to be on the save side.

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>did you install the atto driver as root? there >were issues, when you install the driver as normal >admin.

Yes! all installed and configured as root.

 

>as well, you can install atto-tools which will >give you information about your drive.

Thanks

 

>when retrospect hangs, i usually kill the >launchcfma process (in Tiger) and normally don`t >have to restart the computer, just restart >retrospect and update the catalog file to be on >the save side.

 

I cannot kill the Application process

Either "force quit" from the GUI or

kill -KILL (processID) from the command line.

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