cccc Posted April 24, 2008 Report Share Posted April 24, 2008 We just recently switched over to a DHCP network and I'm unable to see my Mac clients (OS X) in the multicast list. I can see all of my Windows clients. I've temporarily turned off the firewall on the Mac clients so I've verified that it's not a firewall issue. Any suggestions would be much appreciated. Thanks! Quote Link to comment Share on other sites More sharing options...
Mayoff Posted April 24, 2008 Report Share Posted April 24, 2008 What if you add this subnet to subnet broadcast? Do the clients show up? Quote Link to comment Share on other sites More sharing options...
MRIS Posted April 24, 2008 Report Share Posted April 24, 2008 You will need to create an exception on the Retrospect Server for the Retrospect process itself. You will notice that if you turn the Windows firewall OFF, that the MAC clients all suddenly appear. What if you add this subnet to subnet broadcast? Do the clients show up? not unless a windows firewall exception is created on the Retrospect server for the retrospect.exe process, or the firewall temporarily turned off completely. Quote Link to comment Share on other sites More sharing options...
cccc Posted April 24, 2008 Author Report Share Posted April 24, 2008 I've turned off the firewall on my Retrospect server. The Apple (OS X) clients still do not appear. When I try broadcast none of my clients appear. Quote Link to comment Share on other sites More sharing options...
rhwalker Posted April 24, 2008 Report Share Posted April 24, 2008 (edited) What network infrastructure is between the Retrospect server and the Mac clients? Are the Mac clients on the same subnet as the Retrospect server? From the Retrospect server, can you telnet to port 497 of one of the Mac clients? Don't worry about whether you get any response, but are you able to open a connection to port 497 using telnet? Edited April 24, 2008 by Guest Quote Link to comment Share on other sites More sharing options...
MRIS Posted April 25, 2008 Report Share Posted April 25, 2008 Which firewall were you using? The Windows firewall or a third party one? Also which version of Retrospect server and what version of the OSX clients? Quote Link to comment Share on other sites More sharing options...
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